Customer Service Specialist I jobs in United States
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Aon · 11 hours ago

Customer Service Specialist I

positionTexas, United States
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$30K/yr - $31K/yr

Aon is looking for a Customer Service Specialist to join their team. This role involves handling calls to assist members and providers, documenting interactions, and following up on resolutions.

ConsultingProfessional ServicesRisk Management
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H1B Sponsor Likelynote

Responsibilities

Handle inbound and some outbound telephone calls to assist members and providers. Call types vary from client to client so flexibility and the ability to multi-task is required
Document all calls, changes, and any problems that may arise in our databases. Follow up with clients on needed resolutions

Qualification

Call center experienceCustomer service experienceComputer experienceBilingual SpanishEnglishVerbal skillsHighly motivatedTelephone systems experienceCopier/Fax machine experienceExperience in healthcareProblem-solving skillsTeam orientedInterpersonal skills

Required

Prior call center experience
Must be at least 18 years of age
Ability to work afternoons, weekends, and evenings
Excellent verbal and interpersonal skills
Computer (Microsoft Word, Excel, and Outlook) experience
Copier/Fax machine experience
Telephone systems experience
Highly motivated
Customer Service experience
Team oriented
Excellent problem-solving skills
High School Diploma or GED required

Preferred

Experience in healthcare with provider networks and physician offices
Bilingual Spanish and English

Benefits

401(k) savings plan with employer contributions
Employee stock purchase plan
Consideration for long-term incentive awards at Aon’s discretion
Medical, dental and vision insurance
Various types of leaves of absence
Paid time off, including 12 paid holidays throughout the calendar year
15 days of paid vacation per year
Paid sick leave as provided under state and local paid sick leave laws
Short-term disability and optional long-term disability
Health savings account
Health care and dependent care reimbursement accounts
Employee and dependent life insurance and supplemental life and AD&D insurance
Optional personal insurance policies
Adoption assistance
Tuition assistance
Commuter benefits
Employee assistance program that includes free counseling sessions

Company

Aon

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Aon is a global provider of risk management, insurance and reinsurance brokerage, human resources solutions, and outsourcing services.
dateFounded in 1979
location
London, England, GBR
people-size10001+ employees
web-link
http://www.aon.com

H1B Sponsorship

Aon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (19)
2023 (13)
2022 (1)
2021 (21)
2020 (6)

Funding

Current Stage
Public Company
Total Funding
$1.94B
Key Investors
Citibank NABerkshire Hathaway
2023-10-24Post Ipo Debt· $1B
2021-05-17Post Ipo Equity· $942.6M
1987-01-01IPO

Leadership Team

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Alejandro Galizia
CEO Latin America, AON
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Andy Marcell
CEO Global Solutions
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Recent News

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2026-01-07
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2026-01-05
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Aon extends CEO Greg Case’s tenure to 2030
2026-01-05
Company data provided by crunchbase