YWCA of Western Massachusetts · 1 day ago
Direct Serv Advocat-1st Shift-PT
YWCA of Western Massachusetts is dedicated to eliminating racism and empowering survivors. They are seeking a Direct Service Advocate for their Domestic Violence Shelter Services in Springfield, MA, responsible for providing support, advocacy, and role modeling to program participants living in their residential programs.
Individual & Family Services
Responsibilities
Conduct shelter intakes as needed
Provide crisis intervention and counseling as needed
Help residents become acquainted with shelter and other residents and provide counseling to resident upon arrival
Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry area, shoveling, mopping, and take trash out)
Enforce shelter rules and guidelines
Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area
Complete all required paperwork and maintain client records
Qualification
Required
Associate's degree plus 1 - 3 years of experience in human services
Experience working in residential setting
Familiarity with issues of domestic violence
Experience with survivors of gender-based violence and exploitation
Experience addressing the impacts of decisions and actions on multiple communities
Understanding of both interpersonal and structural racism and bias
Ability to represent agency from a management perspective in an active union environment
Excellent written and organizational skills including computer skills
Must be able to be covered by the agency's insurance policy
Must be able to lift 40 lbs
Company
YWCA of Western Massachusetts
For over 150 years, the YWCA of Western Massachusetts has served our region, guided by its founding principle: to provide shelter, support services, and tools for self-sufficiency for women and girls in our community.