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Jobs via Dice · 11 hours ago

Lead Systems Engineer

Tampa, FL

Full-time

Hybrid

Senior Level, Lead/Staff

6+ years exp

DTCC is a premier post-trade market infrastructure for the global financial services industry, and they are seeking a Lead Systems Engineer. The role involves providing third level support for end user Virtual Desktops, assisting with the implementation of information systems, and ensuring the integrity and reliability of VDI environments.

Computer Software

Responsibilities

Serves as a third level technical support Engineer for day-to-day activities, analysis, fix and is responsible for the integrity and reliability of the VDI environments

Responsible for supporting the implementation of new systems, upgrades, and modifications. Will also participate in planning, testing, coordinating, and scheduling. Will ensure that organizational change and defined security procedures for all assigned systems are implemented in accordance with client policies and procedures

Minimizes client service interruptions through early identification and resolution of problems. Analyzes monitoring and maintenance data and implements changes as required to achieve optimum performance. Makes and implements recommendations for resources required to maintain and/or expand service levels

Deploy, Configure, and Maintain iGel OS platform and support endpoint management with automated processes for installation of updates and configuration

Performs routine system analysis, develops reporting metrics, performs proactive and predictive analysis, documentation, testing, implementation, and on-going support. Responsible for problem management activities, providing tier-three support for incident and problem resolution

Extensive interfacing, teamwork, and coordination of efforts with vendors and other groups in the company

Provides training to Help Desk team members, Operations staff and Level 1-2 Engineers, as needed

Must be flexible and be available to provide off-hours support when required and be a part of a 24/7 On-Call rotation

Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; advances appropriately

Qualification

VDICitrix CloudCitrix technologiesMicrosoft Windows ServerMicrosoft Azure CloudPowerShell scriptingSysTrack monitoring toolsIvanti Management SuiteStorage Area NetworksITIL frameworkDisaster recovery proceduresProject managementCommunication skillsSelf-starter

Required

Minimum of 6 years of related experience

Bachelor's degree preferred or equivalent experience

Minimum of 5 years' experience in Desktop and Remote Access Technologies including VDI and Citrix Cloud

Domain Expert with demonstrated ability in the following Citrix technologies: CVAD (Citrix Virtual Applications and Desktops), NetScaler, Provisioning Services, Machine Creation Services, Cloud Services and Storefront servers

5 + Years' experience with Microsoft Windows Server and Workstation technologies

Solid grasp of Microsoft Azure Cloud Services, Infrastructure services such as Networking, Print and File Services, Storage Services, Security Services and Active Directory Policy management

Azure Portal

Citrix Cloud

Strong knowledge of IGEL platform:

OS Base Build & Configuration

Authorization & Authentication

Support and Management of the endpoint devices including maintenance

Knowledge of SysTrack monitoring tools, Microsoft SQL Server, and IIS

Solid background in Ivanti formerly known as AppSense Management Suite and Storage Area Networks

Knowledge of PowerShell scripting

Solid project management and leadership skills

Self-starter, independent worker, and teammate

Good written and verbal communication skills