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TikTok · 15 hours ago

Client Solutions Manager - Global Business Solutions - Apps

San Francisco, CA

Full-time

Hybrid

Senior Level

$71K/yr - $133K/yr

5+ years exp

TikTok is the leading destination for short-form mobile video. The Client Solutions Manager will work closely with the sales team to support client objectives, manage relationships, and provide innovative advertising solutions.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Manage and grow post-sale client relationships and revenue for advertisers

Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs

Grow revenue, educate and lead upsell conversations with clients post initial sale

Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies

Outline and oversee all measurement strategies for clients in relation to tracking metrics and delivering results

Identify optimization opportunities for improving performance

Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Consult and coach clients and agencies to achieve greater results on TikTok solutions

Qualification

Campaign managementAccount managementAnalytical skillsMobile marketingPerformance advertisingAuction-based ad networksUpsellingTask managementMeasurement frameworksCommunication skillsRelationship buildingProblem solving

Required

5+ years of campaign management experience

Mobile marketing background with familiarity with all relevant KPIs

Experience in account management and/or client services roles in digital marketing or ad tech

Experience with auction-based ad networks

Strong analytical skills to identify data-driven insights

Background in performance advertising, managing complex and scaling challenges

Experience diagnosing and solving technical problems with product and engineering teams

Preferred

Knowledge of the apps industry; experience working in or with apps companies is an advantage

Strong communication skills and ability to build relationships

Ability to pitch and upsell effectively

Ability to prioritize and manage tasks in a fast-paced environment

Proven track record of growing account revenue, developing custom media strategies, and managing product testing roadmaps

Familiarity with measurement frameworks and attribution models

Benefits

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (979)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)