NYC Department of Housing Preservation & Development · 19 hours ago
Registration Assistant for the Division of Administration & Internal Compliance (AIC)
New York, NY
Full-time
Onsite
Entry Level
$45K/yr - $51K/yr
3+ years expThe NYC Department of Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing. They are seeking a Registration Assistant to support the Division of Administration and Internal Compliance by processing payments, monitoring inquiries, and providing customer service related to property registration matters.
CommunitiesGovernmentProperty DevelopmentReal Estate
Responsibilities
Accept and Process payments of various types of fees from owners of multiple dwellings and private dwellings in New York City who are statutorily required to annually register their properties with HPD in accordance with NYC Housing Maintenance Code, Sections 27-2097 through 27-2109
Monitor the Unit’s electronic in-box to ensure prompt response to written inquiries from owners, managing agents, elected officials and other city Agencies in regard to annual property registration issues
Liaison to and providing customer service through research, over the phone and in-person contact to owners and managing agents seeking information and assistance with property registration matters
Represent the Unit at outreach and community events such as Owner and Resource Fairs to enhance and increase the number or annual registrations
Process requests for certified copies, invalidations and not required to register forms
Review and evaluation of documents, submitted by building owners for accuracy and completeness
Perform special projects
Qualification
Required
High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
Education and/or experience which is equivalent to '1' above
Preferred
Strong interpersonal skills which allow effective direct communications with HPD officials, agency staff and external parties to which the office relates
Ability to work under pressure and restrictive deadlines, in an atmosphere of intense activity
Excellent analytical ability & research skills
Strong Customer Service Focus
Excellent verbal, writing and computer skills
Bilingual a Plus -Spanish Preferred
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Housing Preservation & Development
Established in 1978, the New York City Department of Housing Preservation and Development (HPD) is the largest city housing preservation and development agency in the nation.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ahmed Tigani
First Deputy Commissioner and Chief Diversity Officer
Dave Seliger
Chief Digital Equity Officer
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