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Arizona Department of Economic Security · 1 week ago

EMPLOYEE RELATIONS (ER) SPECIALIST

Phoenix, AZ

Full-time

Hybrid

Entry, Mid Level

$53K/yr - $60K/yr

2+ years exp

The Arizona Department of Economic Security is dedicated to strengthening individuals, families, and communities in Arizona. They are seeking an experienced Employee Relations (ER) Specialist to provide guidance and support on employee relations issues, conduct investigations, and recommend solutions to complex HR-related matters.

AssociationGovernmentInformation TechnologySecurity

Responsibilities

Providing front-line support in the prevention, investigation, resolution, and referral of ER problems, recommends or takes appropriate actions to address concerns as needed

Conducting on-site internal investigations often involving complex employment matters and prepare comprehensive investigation reports with recommended findings

Investigating employee, management and or applicant complaints/issues and problems to allegations of unequal treatment, discrimination, harassment and other violations of federal and state laws regarding human resources personnel policy, program guidelines and records

Delivering counsel and assistance to staff and all levels of management on ER issues

Qualification

Employee RelationsHuman Resources lawsInvestigative techniquesTalent AcquisitionData analysisProfessionalismInterpersonal skillsOral communicationWritten communicationTime managementTeamwork

Required

Bachelor's Degree in Human Resources or closely related field and two (2) years as an Intermediate Human Resources Analyst or Five (5) years of equivalent experience at a human resources intermediate level

Federal and State laws, rules, regulations, policies and procedures related to Human Resources

Arizona Department of Administration Personnel Rules, American with Disabilities Act, Health Insurance Portability and Accountability Act

Current principles, practices and methods used in the administration of an HR program to include: Employee Relations, Operations, Talent Acquisition and Classification & Compensation

Administrative investigative techniques, interviewing techniques, and report writing/formatting

Cultivating interpersonal relationships, establishing, and maintaining effective working relationships with a diverse group of staff and various levels of management, other state agencies, community resources, vendors, and the public

Researching, collecting, and analyzing data and reports

Effective oral and written communication, public speaking, investigative and interviewing techniques

Establishing priorities and time management among conflicting needs

Google, AZ360, Case Management software, Performance Management software and various software to monitor and track Human Resources actions

Analyze specific problem situations and determine acceptable solutions within the framework of laws, rules, and regulations

Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide quality seamless customer service

Collect and analyze data and report information, negotiate and apply reason persuasively to resolve employee relations issues

Monitor, track and follow-up on action items and make independent decisions, while maintaining confidentiality

Work autonomously and as a team

Interact with integrity and a high level of professionalism with all levels of staff and management