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Sun Communities & Sun Outdoors · 1 day ago

Senior Community Manager

Austin, TX

Full-time

Onsite

Mid, Senior Level

4+ years exp

Sun Communities & Sun Outdoors is a leading organization in the community management sector, seeking a Senior Community Manager. This role is responsible for overseeing operations and profitability of the community while serving as the primary contact for residents, handling administrative tasks, marketing, leasing, and resident relations.

Real Estate

Responsibilities

Markets models, pre-owned and brokered homes for sale in the community. Prepares documents to list and sell homes. (Essential)

Resolves complaints and responds to issues in a timely manner. (Essential)

Manages the rent collection process including collecting, posting and depositing income from leasing of rental sites and homes, as well as filing to collect on delinquent debts. (Essential)

Handles delinquencies and approves eviction proceedings while adhering to Sun's policies. (Essential)

Monitors, codes and approves invoices for operating expenses and sales related costs. (Essential)

Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures

Assists with developing and maintaining marketing strategies

Coordinates lease homes, including repairs, leasing activity, lease-to-purchase sales, refurbishments, re-leasing, closing, and follow-up

Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations

Initiates lease renewals and rent increase letters, ensuring timely distribution

Inspects and recommends purchase and renovation of used/repossessed homes

Prepares sites for home models; coordinates with maintenance team to ensure vacant sites are prepared for home move-ins

Handles emergencies that may arise onsite, ensuring adherence to standard operating procedures

Ensures compliance of safety policies; completes worker's compensation accident and incident reports in a timely manner

Ensures that community appearance is maintained to Sun's curb appeal standards

Assists with preparation of budgets; provides accurate data to assist in CapEx and expansion needs

Reports deficiencies that would adversely affect the operation of the community

Reviews and compiles property accounting reports for the Accounting Department

All other duties as assigned

Qualification

Property managementSalesLeasingBasic accounting principlesFair housing lawsLeadershipMicrosoft Office SuiteOrganizational skillsCommunication skillsNegotiation skills

Required

High School Diploma or GED (Required)

4 years in property management experience, including 2 years of supervisory experience (Required)

6 months in prior sales and leasing experience (Required)

General knowledge of maintenance

Demonstrated leadership abilities

Strong organizational skills

Excellent verbal and written communication skills

Solid negotiation skills

Ability to thrive in a fast-paced environment

Working knowledge of basic accounting principles

Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law

Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet

Flexibility to respond to community needs during non-business hours

Ability to live on-site within the community (housing provided)

Must have a valid driver's license

Preferred

Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)

Benefits

Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family

Comprehensive Dental Plan

Vision Plan

Voluntary Health and Dependent Care Reimbursement Accounts

Life and Accidental Death and Dismemberment Insurance

Short and Long-Term Disability Coverage

401(k) Plan with Sun matching contribution

Paid Parental Leave

Employee Assistance Program

Identity Theft Insurance

Legal Assistance Plan

Pet Insurance

Tuition Reimbursement program providing financial support to team members who further their formal education