Universal Music Group · 23 hours ago
Cloud Engineer
Nashville, Tennessee
Full-time
Onsite
Mid, Senior Level
$124K/yr - $160K/yr
5+ years expUniversal Music Group is the world’s leading music company, dedicated to artistry, innovation, and entrepreneurship. They are seeking a collaborative individual to join their CloudOps team, providing technical support for cloud-based SAP solutions and ensuring compliance with operational requirements.
Audio Recording and ProductionMedia and EntertainmentMusicPublishing
Responsibilities
Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices
Work within a CloudOps team to meet project objectives in a timely fashion
Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management
Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP
Implement proposed solutions to ensure the delivery of a quality product or service
Ensure cloud resources meet UMG’s operational requirements and are in compliance with UMG infrastructure and security standards
Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance
Compile and remediate vulnerabilities identified by the securities team
Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution
Ensure high work standards regarding incident and change management tasks
Other tasks as deemed necessary or appropriate
Qualification
Required
5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams
Extensive experience in technical server and Enterprise storage management
Practical (hands-on) Experience with all 3 leading cloud providers (AWS, Azure, GCP)
Practical (hands-on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack)
Practical (hands-on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS)
Practical (hands-on) experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine)
Practical (hands-on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash)
Practical (hands-on) experience using AWS Linux, Ubuntu Linux, and SLES Linux
Practical (hands-on) experience using Windows
Practical (hands-on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex)
BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required
SUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening
AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization
Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation
Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks
Proficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET, and more)
Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent)
Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio, and more)
Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex)
Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching and merging
Understanding of Modern Auth (OIDC, SSO, SAML, Federation)
Build and support solutions using both serverless and server-based infrastructure in AWS, Azure, and GCP cloud environments
Follow deployment practices using CICD Processes and Technologies (Jenkins, TeamCity, Tekton, Spinnaker, Octopus, CodeDeploy, Automate)
Solid understanding of key cloud design concepts such as 'High Availability' (HA), 'Elastic Load Balancing' (ELB), Principle of Least Privilege, Resiliency, Ephemeral Computing, Stateless Computing, Virtual Networking, and Scaling
Detailed knowledge and demonstrated experience with key AWS specific technologies including EC2, S3, RDS, Redshift, CloudWatch, CloudFormation, CloudTrail, Storage Gateway, VPC, Transit Gateway, Dedicated Instances, Large Memory U-Type Instances, and Lambda
Detailed knowledge and demonstrated experience with key GCP specific technologies including Compute Engine, BigQuery, IAM, BigTable, VPC, Shared VPC, Flow Logs, and Cloud Functions
Depth of knowledge of VPC, Cloud Networking, Hybrid Cloud, and IAM constructs in AWS, Azure, and GCP
Clear understanding that implementation of security principles and tools is not 'optional'
Experience with serverless technologies (K8s, RDS, Lambda, SNS, SQS, S3, BigQuery, EKS, GKE, BigTable, Azure AD, Azure B2C, API Gateway, CloudFront, Lambda at Edge)
Skill configuring and administering different distributions of Linux (Amazon Linux, Ubuntu, Red Hat Enterprise Linux, SLES)
Preferred
MCSE, AWS, GCP and UNIX certifications strongly preferred
Benefits
Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Company
Universal Music Group
Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.
10001+ employees
H1B Sponsorship
Universal Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (14)
2022 (22)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$8.65BKey Investors
William AckmanTencent
2023-06-06Post Ipo Debt· $802.31M
2021-09-21IPO
2021-06-21Secondary Market· $4.17B
Leadership Team
Devraj Sanyal
Chairman & CEO, Universal Music Group, India & South Asia; SVP Strategy "AMEA"
Timothy Xu
Chairman and CEO
Recent News
Company data provided by crunchbase