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CarSaver · 1 week ago

Performance Manager

United States

Full-time

Hybrid

Senior Level

5+ years exp

CarSaver is redefining automotive retail with a digital marketplace that empowers dealers, OEMs, and consumers to buy, finance, and insure vehicles seamlessly online. As a Performance Manager, you will own a portfolio of 50+ Accounts, ensuring each partner achieves measurable ROI, sustained adoption, and long-term loyalty to CarSaver’s platform.

AutomotiveMobile Apps

Hiring Manager

Anna Noe

Responsibilities

Manage a book of 50+ Accounts, serving as the primary relationship owner

Conduct regular business reviews to demonstrate ROI and reinforce CarSaver’s value proposition

Maintain account health through proactive engagement, issue resolution, and executive-level communication

Guide new clients through implementation, training, and launch of CarSaver’s digital retailing tools

Deliver consultative best practices to accelerate adoption and maximize platform usage

Drive renewals by ensuring client satisfaction and measurable business outcomes

Identify upsell and cross-sell opportunities across CarSaver’s product suite

Partner with Sales to expand account penetration and revenue

Track and report on client success metrics (NRR, CSAT, adoption rates, churn risk)

Utilize client health scoring models to prioritize interventions and maximize retention

Provide feedback loops to influence roadmap decisions

Act as the voice of the customer internally, advocating for the clients’ needs

Collaborate with the team on campaigns that reinforce value and drive engagement

Support VP of Client Success in strategic initiatives and executive reporting

Qualification

Client success managementPerformance managementData-driven mindsetAutomotive retailing knowledgeCRM proficiencyExecutive presenceCommunication skillsRelationship-building skills