Pacific Aviation ยท 1 day ago
Airline Customer Service Agent SEA - English/Japanese Speakers
Seattle, WA
Part-time
Onsite
New Grad, Entry Level
$21/hr - $21/hrPacific Aviation is a company that prides itself on delivering exceptional service to airlines. They are seeking an Airline Customer Service Agent at the Seattle - Tacoma International Airport to assist passengers through their journey from check-in to takeoff, ensuring a smooth and welcoming experience.
Professional ServicesService IndustryTicketing
Responsibilities
Welcome and assist passengers through check-in, boarding, and arrival processes
Accurately review travel documents and issue boarding passes
Offer bilingual assistance to travelers with questions or concerns
Communicate clearly with passengers, coworkers, and airline staff
Help maintain a smooth flow of operations in the terminal
Ensure compliance with airline procedures and safety standards
Contribute to a team that thrives on cooperation, respect, and high-quality service
Qualification
Required
Exceptional Customer Service Skills - You thrive in face-to-face interactions and can create a welcoming experience for all passengers
Strong Attention to Detail - You ensure all travel documents, procedures, and protocols are accurate and followed
Team Player Mentality - You work well with others and contribute to a positive, collaborative environment
Tech-Savvy & Organized - You can quickly learn airline systems and efficiently manage tasks
Professionalism & Problem-Solving Skills - You handle challenges with patience, empathy, and quick thinking
Must be available to work at least 4 days per week, including weekends and holidays
Must be able to work Friday, Saturday and Sunday
Preferred
Bilingual Preferred: English + Japanese
Benefits
Medical, Dental, & Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Company-Provided Uniform
Parking Discounts
Paid Training
Referral Bonus Program
Cell Phone Plan Reimbursement
Company
Pacific Aviation
Pacific Aviation is a provider of airport handling services for finest airlines.
Founded in 1995
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Calvin Ormerod
Recruitment Partner
Company data provided by crunchbase