Customer Service Associate jobs in United States
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Wegmans Food Markets ยท 6 days ago

Customer Service Associate

positionMontvale, NJ
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$17/hr - $18/hr

Wegmans Food Markets is a mission-driven, values-based company recognized for its exceptional workplace. The Customer Service Associate will serve as an ambassador of customer service, ensuring customer satisfaction by answering questions, solving problems, and providing assistance during their shopping experience.

AppsE-CommerceFood and BeverageHospitalitySocial Media

Responsibilities

Engage customers in friendly conversation while making eye contact and smiling
Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
Properly bag items to ensure products arrive at their destination in the condition they left the store
Partner with departments to ensure questions are answered and problems are resolved

Qualification

Customer serviceProblem solvingCommunication skillsTeam collaborationPositive attitude

Required

Outgoing personality
Desire to help others
Ability to solve problems
Engage customers in friendly conversation while making eye contact and smiling
Proactively offer additional assistance or services
Thank the customer for shopping at Wegmans
Properly bag items to ensure products arrive at their destination in the condition they left the store
Partner with departments to ensure questions are answered and problems are resolved

Benefits

Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with a 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Company

Wegmans Food Markets

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Wegmans offers an online platform that enables its users to find recipes, information, and tips about dieting.
dateFounded in 1916
location
New York, New York, USA
people-size10001+ employees
web-link
http://www.wegmans.com

Funding

Current Stage
Late Stage

Leadership Team

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Smita Katakwar
Chief Information Officer
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Recent News

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Wegmans Launches Facial Recognition in NYC Stores Amid Privacy Debates
2026-01-09
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Wegmans Customers Donate Millions to Hunger Relief in Fall 2025; Deana Percassi Comments
2025-12-26
Rochester Business Journal
Business and nonprofit leaders earn Community Stewardship Awards from chamber
2025-12-12
Company data provided by crunchbase