SoFi · 12 hours ago
Senior Analyst, Home Lending Operations Strategy
United States
Full-time
Remote
Senior Level
$80K/yr - $150K/yr
5+ years expSoFi is a next-generation financial services company and national bank using innovative technology to help members reach their goals. The Senior Analyst, Home Lending Operations Strategy will focus on delivering a best-in-class member experience and achieving industry-leading turn times during periods of high growth, partnering with various teams to drive service and speed with quality.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Manage and execute complex transformation projects within aggressive timelines for the Mortgage operations. This includes defining project scope, objectives, milestones and deliverables
Collaborate with stakeholders to gather, analyze, and document comprehensive business requirements. Design and implement optimized processes, workflows, and operational models to reduce processing times
Identify, evaluate, and select third-party vendors and technology solutions that align with strategic objectives and project requirements. Manage vendor relationships throughout the project lifecycle
Develop and execute comprehensive onboarding plans for new technologies, processes, and systems. Lead change management initiatives to ensure smooth adoption and integration within impacted teams, including communication, training, and support
Partner with teams across Marketing, Product, Credit, Risk, and Compliance to ensure alignment of business objectives and the successful implementation of transformation initiatives
Qualification
Required
Bachelor's degree in Business, Finance, or a related field
5-7 years of proven experience in transformation project leadership and business process redesign within the home lending industry
Expertise in gathering, analyzing, and documenting comprehensive business requirements
Strong experience in designing and implementing optimized processes, workflows, and operational models
Proficiency in identifying, evaluating, and selecting third-party vendors and technology solutions
Excellent cross-functional collaboration skills, with the ability to partner effectively with diverse teams
Strong analytical skills with the ability to leverage data for insights (experience with data visualization tools and statistical analysis software is a plus, as is experience with SQL for data manipulation)
Exceptional communication and interpersonal skills, capable of conveying complex information to both technical and non-technical stakeholders, including executive leadership
Preferred
Experience leading operations teams in Home Lending
Experience leading product teams or large scale technology deployments
Well versed on the relationships between a digital point of sale system, pricing engine, loan origination system, and customer relationship management systems in creating a sales ecosystem focused on sales effectiveness and efficiency
Benefits
Competitive salary packages and bonuses
Comprehensive medical, dental, vision and life insurance benefits
Generous vacation and holidays
Paid parental leave for eligible employees
401(k) and education on retirement planning
Tuition reimbursement on approved programs
Monthly contribution up to $200 to help you pay off your student loans
Great health & well-being benefits including: telehealth parental support, subsidized gym program
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
1001-5000 employees
H1B Sponsorship
SoFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (213)
2024 (117)
2023 (131)
2022 (118)
2021 (81)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Leadership Team
Anthony Noto
CEO
Jeremy Rishel
Chief Technology Officer
Recent News
Business Wire
2026-01-07
2026-01-06
dcm.com
2025-12-31
Company data provided by crunchbase