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For Eyes · 1 day ago

For Eyes - Miami Beach, FL - Licensed Optician

Miami Beach, FL

Full-time

Onsite

Mid Level

For Eyes is an optical retailer that offers high-quality brands and products with great pricing. The Licensed Optician delivers brand value and exceptional customer service while ensuring high-quality eyewear meets customer expectations.

EyewearHealth CareRetail

Responsibilities

Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect. Shows urgency in providing service to customers & satisfying their needs

Custom fits glasses & precisely places prescription in lenses

Acts as a leader in optical acumen that provides a voice for associates

Takes & records measurements, adjusts or fits eyewear correctly, thorough & exact in details; ensures finished eyewear meets standards & customer requirements

Attracts new customers

Explores the needs & priorities of customers by asking open ended questions

Is attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues; reviews prescriptions & identifies special needs

Assists co-workers with difficult or complex areas of product needs & prescriptions

Utilizes store tools & adheres to Brand Store Commitments

Performs work accurately & thoroughly utilizing all technology despite time pressure & customer volume. Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools. Reinforces customers’ final selection

Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied & expectations are exceeded. Acts quickly for resolution. Partners with management as necessary

Possesses the ability to multi-task, prioritize & manage time with competing priorities

Commits to delivery date & time, seeks feedback & asks for referrals

Strives to achieve exceptional results on Brand KPIs & competencies

Presents, celebrates & educates at pick up

Takes pride in store appearance, shows initiative to keep store clean, attractive & organized. Secures & protects company assets in your control

Informs management of safety opportunities; demonstrates safe work practices

Possesses a “can do” spirit & strong drive for results; self-motivated with a desire for continual learning & improvement

Adheres to company policies & procedure, including but not limited to discounting, promotions & inventory management

Sells on your feet 80%-100% of the time

Additional duties may be assigned as needed (i.e. customer calls, dispensing eyewear, etc.)

Maintains proper dress code, including name tag & associate tablet

Qualification

State LicensureOptical dispensing experienceCustomer service skillsMerchandiseSelling skillsBasic math skillsFashion trends awarenessPOSComputer skillsTeam building

Required

High School graduate or equivalent

State Licensure

Optical dispensing experience

Strong customer service skills: communicator, listener & team builder

Knowledge of current store merchandise

Basic math skills

Awareness of current fashion trends

Selling skills – ability to use & carry an iPAD/tablet

Familiarity with POS, computers & calculators

Benefits

Health care

Retirement savings

Paid time off/vacation

Various employee discounts

Company

For Eyes

For Eyes was founded in 1972 in Philadelphia, PA on the foundation that an optical store should have a friendly open environment with high-quality brands and products with great pricing.

Founded in 1972