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NYC Department of Social Services · 23 hours ago

CHIEF INFORMATION & TECHNOLOGY OFFICER

Manhattan, NY

Full-time

Onsite

Lead/Staff, Director/Executive

4+ years exp

The NYC Department of Social Services (DSS) is dedicated to fighting poverty and addressing homelessness in New York City. They are seeking a Chief Information & Technology Officer (CITO) to direct and coordinate the administration and technical strategy of the Information Technology Services organization, ensuring the enhancement of technology infrastructure and applications to support agency operations.

ConsultingGovernmentNon ProfitSocial

Responsibilities

Manage and support infrastructure and operations of agency infrastructure, desktops and mobile devices

Evaluate new technology and manage our imaging services

Enhance, maintain and develop new systems supporting DSS/HRA/DHS programs and staff

Be responsible for IT project management and quality assurance

Manage IT Service Management helpdesk and troubleshoots issues

Be responsible for managing ITS contracts, budget and staff

Ensure resources are available to support critical agency functions, including through new development and technology

Qualification

Technology strategyCybersecurityData managementIT project managementCloud computingFinancial managementLeadership skillsDiversity recognitionAnalytical skillsRelationship building

Required

A baccalaureate degree and four (4) years of responsible full-time experience in the fields of computer utilization, computer systems development, or in related fields, at least one (1) year of which must have been in a responsible supervisory, administrative, staff or consultative capacity

Education and/or experience equivalent to '1' above. However, all candidates must have the one (1) year of specialized experience as described in question '1' above. Graduate studies in business administration or related fields may be substituted for the required general experience on a year-for-year basis

Preferred

A strong understanding of various technologies and their applications, including knowledge of enterprise systems, infrastructure, networking, cloud computing, cybersecurity, data management, and emerging technologies

Understanding of the organization's business strategy and objectives

Ability to align technology initiatives with the overall goals of an organization and demonstrate how technology can enable business growth, efficiency, and competitive advantage

Strong leadership and management skills, and the ability to effectively lead and motivate a diverse IT team, manage projects, resources, contracts and vendors, and drive organizational change

Experience in setting technology direction and executing initiatives effectively

A solid understanding of financial management principles, and the ability to develop and manage IT budgets, evaluate return on investment (ROI) for technology investments, and make decisions that align with financial goals and constraints

The ability to manage all levels of technical staff

The ability to analyze highly complex information gathered for the purpose of developing recommendations for making decisions

Strong knowledge of the management of next-generation data centers and corresponding networks

Strong knowledge in the fields of computer utilization and computer systems development

Recognition of diversity as a core value and practice as expressed in an organization's culture, values, norms and behaviors

Dynamic leadership skills coupled with well-developed business acumen, superior relationship building, and strong strategic and analytical skills

Experience in determining the optimal mix of staffing for the fulfillment of IT projects

An understanding of the major economic, political, technological, and competitive trends affecting human services and technology

Benefits

Public Service Loan Forgiveness

Company

NYC Department of Social Services

The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Founded in 1966

New York, New York, USA

10001+ employees