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Allstate · 22 hours ago

Bilingual Insurance Licensed CSR

Nashville, TN

Full-time

Onsite

New Grad, Entry Level

$19/hr - $29/hr

Allstate is seeking a motivated and enthusiastic Bilingual (Spanish/English) Property & Casualty Licensed Customer Service Associate to join their dynamic team. In this role, you will provide exceptional customer support and client services in both English and Spanish, ensuring customer needs are met and inquiries are resolved efficiently.

BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital

Responsibilities

Provide outstanding customer service by addressing inquiries and resolving issues via phone, email, or chat

Assist customers with product information, order processing, and account management

Conduct outbound calling to follow up on customer inquiries or provide updates

Perform data entry tasks accurately to maintain customer records and transaction details

Utilize analysis skills to identify trends and improve service delivery

Collaborate with team members to enhance the overall customer experience

Maintain a professional demeanor while communicating with clients

Qualification

Licensed Property & CasualtyBilingual (Spanish/English)Customer service skillsCommunication skillsGeneral computer skillsTyping efficiencyAttention to detailOrganizational skillsTeamwork