Orchestrade · 2 days ago
Business Analyst
San Mateo, CA
Full-time
Onsite
Entry, Mid Level
$105K/yr - $125K/yr
2+ years expOrchestrade is a leading provider of a complete cross asset trading and risk management platform, serving various financial institutions. The Business Analyst will support the company's growth by conducting client meetings, analyzing requirements, and ensuring effective communication between clients and the development team.
ComputerFinancial ServicesFinTechSoftware
Responsibilities
Conduct meetings with clients to interpret their business requirements and urgency of their issues. Analyze market and client requirements by understanding the client’s scenario and integrate into Orchestrade’s capabilities
Investigate issues raised by clients and compile a first analysis. Identify the root cause of client issues, which may include debugging, to prepare a complete development ticket. Communicate findings with developers to provide functional aspects of changes or enhancements
Provide test cases that cover the client’s scenario, regression testing, and other future scenarios that any other client may come across
Liaise between internal and client project managers, including developers and QAs, to ensure timely delivery of development items to clients
Serve as a point of contact for clients. Develop and maintain strong client relationships by understanding the client set up and operations and managing client concerns and needs
Maintain consistent delivery results and ticket procedures
Work with Head of Support to ensure all tickets are delivered according to client expectations
Prepare internal comments and/or documents for collaboration and knowledge sharing with the team
Monitor all cases that come from clients where you are the point-of-contact (POC)
Be familiar with the set up and operations of clients where you are the POC
Work with Support Manager and Director of Client Solutions to ensure all tickets are delivered according to client expectations
Maintain consistent delivery results and ticket procedures
Assist on validations and revalidations to aid in timely hotfix delivery
Takes initiative to help others resolve client cases in a timely manner
Be present as a resource for other team members to ask questions about your clients or teach areas that you are familiar with
Qualification
Required
BS/MS degree in Financial Engineering, or equivalent
Two to four years of relevant professional experience in the financial industry
Experience in Object-Oriented Programming. C#/C/C++ is preferred, but knowledge of other languages will also be advantageous
Knowledge of application functionality and data management concepts
Excellent communication skills – both written and oral (English)
Strong Business Analysis skills are required – including data extraction, analysis and logical problem-solving skills
Self-motivated and can work collaboratively within a team
Should be eager to explore new concepts and willing to learn
Company
Orchestrade
Complete cross asset front-to-back trading and risk management platform for sell-side, buy-side private banks, energy and utility companies.
51-200 employees
H1B Sponsorship
Orchestrade has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (4)
2022 (2)
2021 (4)
2020 (5)
Funding
Current Stage
Growth StageLeadership Team
Michael Fairweather
Chief Financial Officer
Recent News
Company data provided by crunchbase