Accylerate ยท 1 day ago
Scrum Master/Business Analyst (Salesforce)
United States
Full-time
Remote
Senior Level
5+ years expAccylerate is seeking a highly analytical and organized Scrum Master/Business Analyst with advanced program management and Salesforce Administration expertise. The role involves overseeing program planning and delivery for Salesforce initiatives, facilitating Scrum ceremonies, and leading user adoption efforts through effective communication and training.
Information Technology & Services
Responsibilities
Oversee program planning, delivery timelines, and cross-team execution for Salesforce initiatives
Identify, manage, and resolve complex cross-functional dependencies
Ensure transparency of program status, risks, and release roadmaps
Track and report progress against commitments, quality metrics, and delivery outcomes
Maintain documentation of business processes, release notes, workflows, and program artifacts
Facilitate daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives
Support a structure of continuous improvement by managing retrospective actions to completion
Remove impediments through proactive problem-solving and stakeholder coordination
Work with stakeholders to understand needs and translate them into scalable solutions
Facilitate UAT sessions and functional demonstrations across multiple teams
Lead onboarding, training, and change-management activities
Drive user adoption through structured communication and support
Build positive team dynamics and strong relationships with customers, users, and technical staff
Other Duties as Assigned
Qualification
Required
Bachelor's degree + 5+ years experience across application development lifecycle, infrastructure engineering, or application hosting
Minimum 3+ years as a business analyst
5+ years of Salesforce Administration experience (Sales Cloud and/or Service Cloud)
Excellent analytical thinking, problem-solving, communication, and documentation skills
Salesforce Admin Certification preferred
Experience working in Agile delivery environments
Strong working knowledge of Jira for backlog and sprint management
Ability to foster a data-driven, structured Agile culture
Demonstrated ability to balance team capacity, prioritization, quality, and deadlines
Strong knowledge of Agile frameworks; ability to coach teams in Agile best practices
Experience leading multi-functional project or scrum teams on complex, integrated platforms
Strong leadership presence with accountability for end-to-end delivery
Preferred
Certified Scrum Master (CSM) and/or Agile Certified Practitioner (PMI-ACP)
Experience with Salesforce configuration or implementation
Company
Accylerate
Accylerate, LLC.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase