Concord Hospitality Enterprises · 1 day ago
Front Desk Clerk
Salt Lake City, UT
Full-time
Onsite
New Grad, Entry LevelConcord Hospitality Enterprises is a company focused on delivering exceptional guest experiences. As a Front Desk Clerk, you will engage with guests, ensuring they feel welcomed and supported throughout their stay while maintaining high service standards.
HospitalityTourism
Responsibilities
Assist guests efficiently, courteously, and professionally at all times
Maintain a high level of service and hospitality standards
Promptly address guest concerns and ensure satisfaction in a timely manner
Post guest charges, collect payments, and follow cash handling procedures
Handle guest mail and messages with respect to privacy and professionalism
Stay knowledgeable about the hotel brand, travel programs, and special offers
Communicate guest feedback effectively to departments and management
Respond quickly to calls, lobby visitors, and team members needing assistance
Maintain full knowledge of hotel safety and emergency procedures
Qualification
Required
Strong interpersonal and communication skills
Ability to multitask and remain professional in a fast-paced environment
Detail-oriented with strong organizational skills
Flexibility to work varied shifts, including evenings, weekends, and holidays
Preferred
High school diploma or equivalent preferred
Prior hospitality or customer service experience is a plus
Benefits
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) program with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Company
Concord Hospitality Enterprises
Concord Hospitality Enterprises specializes in the fields of hotel development, third party acquisitions, and hotel revenue management.
Founded in 1985
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$16.73M2025-10-28Undisclosed· $9.11M
2018-10-01Acquired
2014-11-10Series Unknown· $7.62M
Leadership Team
Brian Cornell
Chief Information Officer
Recent News
2025-10-01
2025-09-17
The Morning Call
2025-07-15
Company data provided by crunchbase