Concord Hospitality Enterprises · 5 days ago
Spa Front Desk
Concord Hospitality Enterprises is a company that values its associates and invests in their development. They are seeking a Spa Front Desk Associate who will be responsible for managing guest interactions, maintaining the cleanliness of the spa, and ensuring proper service standards are met.
HospitalityTourism
Responsibilities
Responsible for being knowledgeable of all spa services, pricing, and other services provided by the Resort
Exercise proper telephone etiquette with guests in compliance with the Hotel’s terminology
Responsible for serving guests in a timely manner while implementing proper service standards
Practice all sanitation and safety guidelines provided by both the Department of Health and the Resort
Maintain cleanliness in all areas of The Spa/Health Club
Responsible for escorting guests to their appropriate service area, locker room, massage area, manicure, pedicure, weight room, etc
Taking reservations for massages, facials, suntan bed, aqua massage, etc
Prepare and sell beverage items from Juice Bar
Giving tours of The Spa
Responsible for maintaining a cash bank drawer
Perform any, or all duties and projects as assigned by management
Enforce hotel safety standards
Perform other duties and handle projects as assigned by Manager
File daily reservations and other correspondence
Maintain a clean and well-organized workstation
Carry out any reasonable request by Management that is capable of being performed
Qualification
Required
Knowledgeable of all spa services, pricing, and other services provided by the Resort
Exercise proper telephone etiquette with guests in compliance with the Hotel's terminology
Serve guests in a timely manner while implementing proper service standards
Practice all sanitation and safety guidelines provided by both the Department of Health and the Resort
Maintain cleanliness in all areas of The Spa/Health Club
Escort guests to their appropriate service area, locker room, massage area, manicure, pedicure, weight room, etc
Take reservations for massages, facials, suntan bed, aqua massage, etc
Prepare and sell beverage items from Juice Bar
Give tours of The Spa
Maintain a cash bank drawer
Perform any, or all duties and projects as assigned by management
Enforce hotel safety standards
File daily reservations and other correspondence
Maintain a clean and well-organized workstation
Carry out any reasonable request by Management that is capable of being performed
Benefits
Medical/dental/vision plans
Life insurance
ST/LT disability options
401K options
Tuition assistance
Discounted room rates at Concord managed hotels
Training & development
Career advancement opportunities
Company
Concord Hospitality Enterprises
Concord Hospitality Enterprises specializes in the fields of hotel development, third party acquisitions, and hotel revenue management.
Funding
Current Stage
Late StageTotal Funding
$16.73MKey Investors
CIM Group
2026-01-12Debt Financing
2025-10-28Undisclosed· $9.11M
2018-10-01Acquired
Recent News
2025-10-01
2025-09-17
Company data provided by crunchbase