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PATIENTCARE EMS SOLUTIONS · 2 days ago

Human Resources and Administrative Manager

Sioux Falls, SD

Full-time

Onsite

Mid, Senior Level

4+ years exp

PatientCare EMS is seeking a Human Resources and Administrative Manager to provide HR leadership and administrative support. The role involves managing HR functions, coordinating EMS scheduling, and enhancing employee engagement through effective communication and social media management.

Fleet ManagementHealth CareHospitalMedicalTrainingTransportation

Responsibilities

Manage HR functions including recruitment, onboarding, compensation, benefits, training, and employee relations

Maintain HRIS records, personnel files, and employee databases, ensuring accuracy in headcount, status, and payroll

Review and process payroll files in a timely and accurate manner in accordance with established pay periods

Oversee FMLA, LOA, and ADA administration; track benefits and certifications; manage return-to-work compliance

Prepare headcount and retention reports and monitor turnover and staffing metrics

Ensure compliance with federal, state, and county laws as well as internal policies, SOPs, CAAS accreditation standards, and HIPAA

Partner with leadership to address employee relations issues and maintain consistent policy application

Provide administrative assistance to the COO and leadership team, including meeting coordination, scheduling, document preparation, and internal communications

Manage correspondence, filing systems, and logistics for meetings and organizational events

Serve as a liaison between departments to streamline administrative and operational workflows

Support the development and maintenance of the EMS operations schedule

Collaborate with Operations team to ensure shift coverage, monitor staffing needs, process schedule adjustments, and communicate updates to relevant departments

Collaborate with leadership to balance operational efficiency with employee preferences and availability

Manage company social media accounts to support recruitment, employee recognition, and public relations

Create, schedule, and monitor content that reflects company culture, values, and community involvement

Track engagement and collaborate with leadership to improve communication strategies

Build and maintain positive relationships across departments and with external partners

Respond to inquiries related to HR policies, benefits, pay, and employment verification

Perform other duties as assigned to support organizational goals

Qualification

Human Resources ManagementHRISHR certificationPayroll regulationsMicrosoft Office SuiteSocial media managementOrganizational skillsCommunication skills