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Kelly · 18 hours ago

Inside SALES REPRESENTATIVE

Lawrenceville, GA

Full-time

Hybrid

Entry Level

$85K/yr - $85K/yr

1+ years exp

Kelly is a trusted workforce solutions provider, and they are seeking an Inside Sales / Account Manager to manage inbound sales inquiries and build relationships with customers. The role focuses on understanding customer needs and driving revenue through upsell and cross-sell opportunities in a fast-paced environment.

OutsourcingProfessional Services

No H1B

Responsibilities

Manage conversations with prospective accounts via phone calls and web chats to build relationships, determine product needs, and identify upsell/cross-sell opportunities

Meet or exceed defined monthly sales quotas

Identify customer needs and establish value by presenting tailored solutions to decision-makers

Handle customer questions and potential concerns professionally

Document all sales activity and provide management updates as required

Maintain professional internal and external relationships

Maintain an accurate pipeline of sales opportunities

Manage time effectively to ensure productivity standards and KPIs are met

Understand competitive offerings and develop effective counter strategies

Build and sustain high levels of customer satisfaction

Demonstrate the ability to achieve and exceed revenue targets

Qualification

B2B sales experienceCRM tools (Salesforce)Communication skillsMS Office SuiteOrganizational skillsMulti-taskingInfluencing decision-makersTime management

Required

Excellent communication skills in writing, speaking, and listening

Minimum of 1 year experience in B2B sales, value-based solution sales, telemarketing, outbound/inbound sales, account management, or business development in high-tech or SaaS environments

High School Diploma or equivalent required; Bachelor's degree in Business, Accounting, Marketing, or Technology preferred

Proven ability to influence decision-makers

Experience with MS Office Suite (Word, Excel, Outlook), order entry systems, and CRM tools like Salesforce

Ability to multi-task and work independently in a fast-paced environment

Strong organizational skills, including prioritization, time management, and meeting deadlines

Proven track record of success in a high-volume, transactional sales environment