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Jobs via Dice · 1 day ago

Service Technician SC

North Charleston, SC

Contract

Onsite

Entry, Mid Level

$30/hr - $38/hr

2+ years exp

TEKsystems is a leading provider of business and technology services, and they are seeking a Service Technician to provide service, maintenance, repairs, and troubleshooting on access control equipment and IP-based video systems. The role involves driving to client sites to perform service and ensuring operability and compliance of security systems.

Computer Software

Responsibilities

Providing service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems

Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems

Troubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code

Apply all necessary documentation for tracking of service-related issues

Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devices

Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applications

Establish and maintain effective working relationships with both internal and external customers

Provide phone and on-line remote diagnostic support

Perform other duties as assigned by Operations Management

Qualification

Access controlCCTVAlarmsTroubleshootingInstallationCustomer serviceMechanical aptitudeElectrical schematicsWindows OSIT network topologyCommunication skillsTeamwork

Required

2-3 years experience servicing a variety of commercial electronic security systems: access control, video management, intrusion detection, and fire systems/alarms

Ability to be on-call on a rotational basis to respond to emergency service calls

Strong troubleshooting skills and mechanical and electronic aptitude

Capable of lifting up to 50lbs and work on ladder heights of up to 16'

Valid State Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required

High School Degree, Vocational School or equivalent is required

Positive customer service; Excellent verbal and written communication skills for effective interaction with internal & external customers

Be able to work independently or as a member of a team

Ability to meet deadlines and work in a fast-based environment with minimum direction

Understanding of Windows operating systems and overall IT network topology

Highly proactive and skilled individual, and at all times maintain performance consistent with their core values