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Kelly · 13 hours ago

INBOUND INSIDE SALES REPRESENTATIVE

Cleveland, OH

Full-time

Onsite

Entry Level

$50K/yr - $65K/yr

1+ years exp

Kelly is hiring an Inbound Inside Sales Representative on behalf of a leading value-added distributor and technical solutions provider of industrial motion and related technologies. The role involves establishing customer relationships, processing orders, and providing technical support to enhance sales.

OutsourcingProfessional Services

No H1B

Responsibilities

Establishes and expands relationships with current customers and the sales team

Sells company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast paced multi-tasking environment

Selects and specifies a variety of products utilizing a variety of company and vendor supplied tools/software

Responds to customer inquiries

Processes customers’ orders and send order acknowledgements

Checks availability and verifies ship dates

Increases order size by suggesting related items, explaining features, and checking customer’s buying history

Processes and expedites orders, customer returns and returns to vendors in an accurate and timely manner

Negotiates pricing and delivery with vendors when necessary

Works closely with outside sales team in soliciting business, executing order transactions and maintaining superior customer service levels

Reviews open customer order reports and takes action on open items; specifically, those items that may be at risk in meeting the customer’s promised delivery date

Qualification

Customer ServiceSales ExperienceTechnical KnowledgeOrder ProcessingTeam Collaboration

Preferred

Bachelor's Degree preferred

1-3+ years' experience in Customer Service related Industry preferred

Experience with an Industrial Distributor a plus

Benefits

Two Weeks PTO starting Day 1

Paid Holidays

Medical, Dental, and Vision Insurance

401K

Tuition Reimbursement

Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability

Retirement savings plan

Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)

Transit spending account

Paid sick leave under the applicable state or local plan