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Issue One · 16 hours ago

Citizen Engagement Digital Manager

Washington, DC

Full-time

Hybrid

Mid, Senior Level

$70K/yr - $85K/yr

3+ years exp

Issue One is committed to protecting the American rule of law and winning game-changing reforms to fix the political system. The Citizen Engagement Digital Manager will lead strategic digital organizing efforts to strengthen supporter engagement and drive measurable campaign impact through the design and execution of digital strategies.

Politics

Hiring Manager

Patrick Young, SHRM-CP

Responsibilities

Develop and implement digital organizing plans to recruit, train, and mobilize volunteers and supporters

Build and manage digital communities across email, SMS, Slack/Discord, and social media platforms

Coordinate digital rapid-response actions across multiple platforms

Create compelling calls to action that drive sign-ups, turnout, fundraising, and other organizational goals

Lead the implementation and effective use of digital organizing tools and platforms

Draft and edit high-performing email, SMS, and social media content aligned with Issue One’s voice and goals

Produce and publish rapid-response digital content, including graphics and short videos, with design and communications support as needed

Maintain brand standards and accessibility best practices across all digital outputs

Oversee digital workflows, calendars, and project pipelines

Collaborate closely with Communications, Campaigns, and Development teams to align digital efforts with organizational priorities

Manage relationships with digital vendors, consultants, and creative contractors as needed

Track, analyze, and report on digital metrics, including list growth, engagement, conversion rates, and mobilization outcomes

Conduct testing and implement data-driven improvements to increase impact

Maintain accurate records in CRM and engagement platforms, including EveryAction, Action Network, HubSpot, and Salesforce

Qualification

Digital organizingCampaign managementData analyticsContent creationGraphic designProject managementCommitment to equityInterest in democracy reformCollaboration skillsStorytelling skills

Required

Minimum of 3-5 years of experience in digital organizing or digital campaigning in nonprofit, advocacy, political, or movement settings, including serving as a manager or strategist

Demonstrated success running digital programs that drive measurable organizing outcomes such as signups, turnout, or fundraising

Strong writing and storytelling skills, with the ability to produce fast, persuasive digital content

Proficiency with major digital platforms, including email CRMs, social scheduling tools, peer-to-peer texting platforms, action tools, and analytics dashboards

Strong project management skills, with the ability to balance multiple priorities and meet deadlines in fast-moving environments

Familiarity with grassroots organizing, field programs, or political campaigns

Knowledge of A/B testing, multivariate testing, or advanced analytics

Graphic design or video editing experience using tools such as Canva, Adobe Suite, or CapCut

Excellent collaboration skills and ability to work effectively across teams

Commitment to equity, inclusivity, and community-driven organizing

Passion for or interest in democracy reform and civic engagement

Benefits

All full-time employees are eligible for a platinum health plan, with Issue One paying 100% of the premium. The organization also covers 75% of the premium for all spouses and dependents of IO staff.

Staff receive over 50 paid days off annually, including holidays, vacation, personal time, and office-wide closures.

Issue One provides reimbursements and stipends for internet and commuting, and promotes a hybrid work environment that allows for working from home while establishing regular in-person office opportunities twice a week.

Issue One offers wellness reimbursements and student loan assistance. Additionally, all staff members are encouraged to participate in professional development throughout the year, and the organization offers several opportunities for fun and fellowship.