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Apple · 1 week ago

US-Expert

Apple Retail is where the best of Apple comes together. As an Expert, you possess a deep understanding of our products and services across the Apple ecosystem and excel at selling products while delivering an exceptional customer experience.

AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Demonstrate and sustain top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products
Be knowledgeable about and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes
Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities
Maintain accuracy and follow guidance
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn
Demonstrate Apple’s values of inclusion and diversity in daily activities

Qualification

Apple product knowledgeSales experienceCustomer service skillsCommunication skillsProblem-solving skillsTeam collaborationFast-paced environment

Required

Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations
Have experience in retail or sales, or related work experience

Preferred

Demonstrate knowledge of Apple products and services
Show a track record of producing top-performing sales and customer experience results
Personalize solutions based on customer needs, and effectively communicate them
Solve customer concerns using care, learning, and presentation skills
Work in a fast-paced environment, often supporting multiple customers at the same time
Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience
Support and educate the broader team by sharing knowledge, experiences, and insights

Benefits

Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation

Company

Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.

H1B Sponsorship

Apple has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)

Funding

Current Stage
Public Company
Total Funding
$5.67B
Key Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity

Leadership Team

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Tim Cook
CEO
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Craig Federighi
SVP, Software Engineering
Company data provided by crunchbase