This job has closed.

Oak View Group · 21 hours ago

Event Manager | Full-Time | Stride Bank Center

Enid, OK

Full-time

Onsite

Mid, Senior Level

$45K/yr - $50K/yr

3+ years exp

Oak View Group is the global leader in venue development and management for the live event industry. The Event Manager will oversee all aspects of assigned events, ensuring customer satisfaction and managing event staff from planning through execution.

Sports

Responsibilities

Advance, plan, service, and supervise all events

Plan, direct and evaluate the work of subordinates

Provide leadership and guidance for event personnel

Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives

Communicate clearly and concisely in the English language, both orally and in writing

Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials

Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed

Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles

Assist in the preparation of building to meet the requirements of upcoming events/shows

Assist with the completion of pre-show event financial estimates

Assist with the completion of post-show event settlements

Advise lessees on services available from independent contractors for events

Recruit, train, and supervise event staff

Create work schedules for event & security staff, delegate assignments

Function as a liaison between users of the facility and the facility staff

Recommend and evaluate required event staffing levels

Coordinate communication between building staff and show staff during load in and load out

Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction

Make hospitality arrangements as needed

Review emergency planning procedures with all event staff for each event

Create and distribute detailed data sheets prior to every event

Prepare and approve bi-weekly payroll for all event staff

Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed

Serve as Manager on Duty as scheduled

Other duties and responsibilities as assigned

Qualification

Event managementBachelor's degreeMicrosoft OfficeCrowd managementCustomer serviceSupervisionTrainingBudget preparationA/V equipment knowledgeAutoCADCommunication skills

Required

Three to five (3-5) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting

Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field

Strong oral and written communication skills

Strong computer skills in Microsoft Office applications, word processing, and Internet

Possession of, or ability to obtain, a valid drivers' license

Knowledge of operational characteristics of events

Ability to identify the needs of users of the facility

Knowledge of crowd management and control techniques

Knowledge of customer service practices

Knowledge of principles of supervision, scheduling, and training employees

Demonstrated familiarity with facility use contracts

Knowledge of fire and public safety regulations

Knowledge of A/V equipment and electronic systems in public assembly facilities

Experience with budget preparation and control