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Kansas City University · 5 months ago

Director of Web Services and Administration

Kansas City, MO

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Kansas City University is seeking a Director of Web Services and Administration who will oversee the development, implementation, and management of the university’s digital presence. This role requires technical expertise and leadership skills to ensure the effectiveness and security of the university’s website and digital platforms.

EducationHigher EducationUniversities

Growth Opportunities

Responsibilities

Lead the development and maintenance of the university’s website using HTML, CSS, JavaScript, and CMS platforms

Oversee backend technologies, databases, and hosting environments to ensure performance, security, and scalability

Implement SEO strategies to enhance website visibility and ensure content is optimized for search engines

Utilize web analytics tools to monitor user behavior and website performance

Optimize site performance and load times, especially for high-traffic websites

Use data-driven decision-making to inform website improvements and strategies

Conduct A/B testing to improve user engagement and optimize website elements

Assist with integrations involving external software partners to enhance website functionality and user experience

Manage project timelines, budgets, and vendor relationships to ensure successful project delivery

Ensure compliance with data privacy regulations, including FERPA and GLBA

Implement cybersecurity best practices to protect the website from vulnerabilities and hacking attempts

Support the university’s content strategy, curation, and governance processes

Foster interdepartmental collaborations to meet the needs of university stakeholders

Work closely with University Relations on faculty and staff training related to website usage

Stay updated with digital trends and industry best practices to keep the website modern and effective

Continuously enhance skills through formal education, industry conferences, and informal learning

Quickly identify and resolve technical or user experience issues

Employ creative problem-solving to address the needs of a complex institution

Write, test, and maintain code for website features and functionality

Implement website enhancements and updates

Collaborate with designers, content creators, and team members to align coding and site functionality with design requirements

Diagnose and resolve website-related technical issues to minimize downtime

Conduct regular performance tests and identify potential issues proactively

Provide technical support to team members and address feedback regarding website functionality

Perform regular updates to website software, plugins, and backend frameworks

Monitor and manage website performance, ensuring optimal loading times, responsiveness, and accessibility

Conduct regular backups of the website and its data

Implement, monitor, and update security protocols to protect against cyber threats, including DDoS attacks, malware, and unauthorized access

Conduct security audits and vulnerability assessments regularly

Stay updated on emerging security threats and best practices, applying necessary patches and updates promptly

Qualification

HTMLCSSJavaScriptSEOWeb AnalyticsContent Management SystemsCybersecurity Best PracticesData Privacy RegulationsProject ManagementCommunication SkillsLeadership SkillsCollaboration SkillsProblem-Solving