Watco UK · 2 weeks ago
Account Manager (Bulk) - Houston, TX
Houston, TX
Full-time
Hybrid
Mid LevelWatco is dedicated to keeping the world’s supply chain moving through its various operations. The Account Manager will manage daily account transactions, serve as the primary contact between clients and internal teams, and ensure smooth operations while adapting to a fast-paced environment.
Building MaterialManufacturing
Responsibilities
Facilitate and coordinate the daily transactions requested by our accounts
Develop and maintain clear communication with each account to understand their needs, directions and special requirements. Consistently strive to exceed the expectations of your accounts
Prepare documents for inbound entry into GPIT TOS(s) & provide to Customer Service Representative
Decision making responsibility regarding operations and financial regarding that vessel
Review account releases for outbound shipment entry into GPIT TOS(s)
Generate spreadsheet reports, if needed
Maintain a thorough knowledge of accounts’ current on hand inventories
Review account complaints and where appropriate, develop and respond with both cause and corrective action
Work in conjunction with GPIT Sales Team to provide the primary link between the account and Watco in answering questions, resolving difficulties and communication business status
Maintain confidentiality with all accounts
Possess a thorough understanding of the terminals’ operating capabilities and processes
Maintain communication with external accounts & internal stake holders (ops, billing, leadership, etc.)
Must be able to work under pressure to meet deadlines
Ability to adjust to changing operating conditions and work with a team
Performs Other responsibilities as assigned
Qualification
Required
High school diploma or GED required; further education and experience is preferred
Strong written and verbal communication skills
Organizational skills with attention to detail
Ability to collect, track, and analyze substantial amounts of data
Strategic problem-solving abilities
TWIC card or the ability to obtain one
Benefits
Outstanding culture recognized by Forbes and Newsweek
Competitive compensation and benefits
Paid on-the-job training with peer trainers
Leadership and development programs offered through Watco University
Career advancement opportunities
Company
Watco UK
Watco is the UK's leading direct supplier for industrial flooring and building maintenance.
Founded in 1927
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2006-07-25Acquired
Company data provided by crunchbase