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Memphis Grizzlies · 11 hours ago

Sr. Director, Business Intelligence

Memphis, TN

Full-time

Onsite

Director/Executive

8+ years exp

Memphis Grizzlies is seeking a Senior Director of Business Intelligence who will be a key strategic leader responsible for driving revenue and supporting organizational growth by transforming data into meaningful, actionable insight. This role leads the Business Intelligence function, overseeing data operations and ensuring that intelligence informs strategic decision-making.

SportsSports Leagues and Teams

Responsibilities

Lead the Business Intelligence function, and with our data engineers and analysts, serve as a strategic thought partner to leaders across business departments, supporting initiatives that drive revenue growth, deepen customer understanding, enhance customer experience, and enhance operational performance

Provide high-impact business insight rooted in return on investment (ROI), delivering guidance and decision-support that aligns with enterprise goals

Mentor and manage the BI team, including creating personalized development plans, aligning talent to business needs, and building a high-performing, insight-driven culture

Partner with stakeholders across departments to evaluate and improve key business initiatives

Advise the Executive Leadership Team with respect to strategic business priorities in marketing, sales, partnership marketing, finance, and arena operations and provide clear, actionable intelligence that shapes both short-term execution and long-term planning

Provide consistent, executive-ready updates on BI initiatives, surfacing progress and performance for core functions and emerging business needs

Work alongside business department heads to prioritize key projects, develop dashboards, and reporting tools and ensure data is communicated with clarity, context, and purpose

Through independent review and building relationships with the analytics groups of other professional sports teams, keep abreast of AI and other emerging trends in business intelligence, data visualization, and decision science, helping to evolve the organization’s insight capabilities and standards

Ensure data accuracy, consistency, and connectivity across platforms through strong vendor management and collaboration with internal stakeholders

Own and manage the department’s budget, aligning resources with strategic priorities

Other duties as assigned

Qualification

Business Intelligence leadershipData analysisDashboard developmentData visualization toolsSQLData governanceStatistical modelingMulti-taskingTeam managementPresentation skillsCreative problem-solvingCollaboration

Required

Bachelor's degree in business, marketing, statistics, or related fields

At least 8-10 years business strategy and analytics work experience, preferably with previous consulting, strategy, or sports industry experience and overseeing the development of scalable and intuitive dashboards, reports and other self-service BI tools

A minimum of three years management experience supervising CRM, analytics, and/or business intelligence teams and identifying, attracting, and developing highly-motivated and successful analytics professionals

Strong familiarity with data warehouses such as Azure, KORE, Snowflake and programming languages such as SQL

Fluent in visualization and reporting tools, such as Tableau, Power BI, Google Analytics, and others

Expertise with complex modeling techniques, such as regression analysis, customer profiling and segmentation, needs analysis, and other types of quantitative and qualitative analysis techniques

Familiarity with data management governance and compliance, security standards, and privacy regulations

Advanced computer skills, including Microsoft Office applications (Excel, PowerPoint, etc.)

High level of business acumen, creative problem-solving abilities, and professionalism

Ability to interact with and present to senior-level executives and clients

Ability to motivate team and inspire high performance

Tremendous teamwork and collaborative spirit coupled with the ability to work independently, maintain self-motivation and solutions-oriented perspective

Strong presentation skills and particular expertise in designing effective charts, graphs and tables

Capacity to multi-task and juggle competing priorities

Ability to work after business hours, weekends, game nights and/or holidays as business needs require