Systems Support Engineer jobs in United States
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Akkodis Group Nordics · 20 hours ago

Systems Support Engineer

positionWaltham, MA
timeFull-time
remoteOnsite
seniorityMid Level
money$49.24/hr - $53.03/hr

Akkodis is seeking a Systems Support Engineer for a Contract job with a client in Waltham, MA. The role involves providing technical support for serialization systems in a regulated manufacturing environment and ensuring compliance with various regulatory requirements.

Embedded SystemsSoftware

Responsibilities

Provide day-to-day technical support for serialization systems (vision systems, printers, scanners, PLCs) in a 24/7 support environment
Troubleshoot and resolve serialization-related issues on packaging lines
Execute equipment qualification (IQ/OQ/PQ) for serialization components
Collaborate with automation and IT teams for integration of MES, SCADA, and serialization systems
Work with IT teams for system integration, database management, and network connectivity
Ensure compliance with GMP, DSCSA, EU FMD, and other regulatory requirements
Participate in audits and provide necessary documentation for serialization systems
Manage incidents and changes through established governance processes

Qualification

Serialization systemsMES integrationSCADA integrationEquipment qualification (IQ/OQ/PQ)GMP complianceDSCSA complianceEU FMD complianceTroubleshooting skillsManage prioritiesDocumentation skillsCommunication skills

Required

Strong experience in providing technical support for serialization systems in a regulated manufacturing environment
Provide day-to-day technical support for serialization systems (vision systems, printers, scanners, PLCs) in a 24/7 support environment
Troubleshoot and resolve serialization-related issues on packaging lines
Execute equipment qualification (IQ/OQ/PQ) for serialization components
Collaborate with automation and IT teams for integration of MES, SCADA, and serialization systems
Work with IT teams for system integration, database management, and network connectivity
Ensure compliance with GMP, DSCSA, EU FMD, and other regulatory requirements
Participate in audits and provide necessary documentation for serialization systems
Manage incidents and changes through established governance processes
Strong technical knowledge of serialization systems and packaging line equipment
Experience with MES, SCADA, and PLC integration
Familiarity with GMP, DSCSA, EU FMD compliance requirements
Hands-on experience with equipment qualification (IQ/OQ/PQ)
Excellent troubleshooting, documentation, and communication skills
Ability to work in a 24/7 support environment and manage multiple priorities

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay

Company

Akkodis Group Nordics

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Akkodis Group Nordics, operates as a specialized tech cluster, combining expertise in Digital Engineering and Edge Technology.
dateFounded in 1994
location
Høvik, Akershus, NOR
people-size1001-5000 employees
web-link
http://www.datarespons.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Reiten & Co
2020-03-16Acquired
2009-05-01Private Equity
Company data provided by crunchbase