Scalence L.L.C. · 1 month ago
Senior ServiceNow Solutions Architect
Strongsville, OH
Full-time
Hybrid
Senior Level, Lead/Staff
$90/hr - $100/hr
10+ years expScalence L.L.C. is seeking a Senior ServiceNow Solutions Architect to lead the design, implementation, and governed adoption of the Common Service Data Model (CSDM) across the enterprise. The role involves creating scalable service-centric models, aligning platform teams to standards, and enabling cross-module value realization.
Information Technology & Services
Responsibilities
Define and maintain the enterprise CSDM blueprint, prescriptive guidance for service modeling, and enforce configuration over customization
Drive Service Mapping strategy to align Application Services and Technical CIs to CSDM
Integrate SPM & APM data design with CSDM for portfolio analytics
Define data ownership, stewardship, and governance processes; embed quality gates
Architect platform integrations for CMDB/CSDM data exchange and ensure compliance
Act as Design Authority, produce architecture artifacts, and mentor teams
Qualification
Required
10+ years in enterprise architecture or platform engineering with 5+ years implementing CSDM and CMDB at scale
Proven leadership delivering OOB-aligned ServiceNow solutions across ITSM/ITOM/SPM/APM/SACM
Expertise in Service Mapping, Discovery, CI class modeling, and quality automation
Strong integration background (REST/SOAP, Integration Hub), data modeling, and pipeline governance
Preferred
ServiceNow CSA and CIS certifications (ITSM, SPM/APM, ITOM, CMDB/Discovery)
CAD (Certified Application Developer); ITIL v4 Foundation
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase