This job has closed.

Cynet Systems · 1 week ago

Senior Design Researcher

Burbank, CA

Full-time

Onsite

Senior Level, Lead/Staff

$100.01/hr - $106.01/hr

8+ years exp

Cynet Systems is a company focused on aligning research with business goals and product strategy. The Senior Design Researcher will define and execute a clear research vision, mentor team members, and ensure research insights are integrated into design and product development.

EmploymentRecruitingStaffing Agency

Growth Opportunities

Responsibilities

Shape and drive a clear research vision aligned with business and product goals

Prioritize research opportunities and promote best practices across the organization

Mentor and coach team members to strengthen research capabilities and impact

Plan and conduct user interviews, workshops, and usability testing with end users

Collaborate with UI/UX Designers, Technical Product Owners, and Business Analysts during research activities

Identify explicit and latent user pain points and opportunities

Synthesize research findings into actionable insights and visual artifacts such as personas, archetypes, and user journey maps

Present research insights clearly and effectively to diverse stakeholder groups

Translate complex business rules, licensing data, and forecasting logic into user-friendly design insights

Advocate for the end user throughout iterative design and development processes

Collaborate with functional and technical delivery teams to ensure research insights are incorporated into designs, user stories, and final products

Qualification

User interviewsQuantitative measurementBehavioral data analysisDesign Thinking certificationPrototyping toolsSurvey toolsDocumentation toolsResiliencyMentoring capabilitiesCommunicationAdaptability

Required

Proven experience conducting user interviews

Eight or more years of experience eliciting user pain points and requirements

Strong experience with quantitative measurement and behavioral data analysis

Eight or more years of experience capturing and analyzing user behavior data to inform system design

Five or more years of experience mentoring and coaching team members toward a user-centric mindset

Experience working on moderate to high complexity projects

Experience collaborating with cross-functional agile product delivery teams

Ability to work independently with minimal supervision

Comfort working in fast-paced, evolving environments

Deep knowledge of qualitative and quantitative research methodologies

Strong ability to connect with users and uncover needs and motivations

Excellent written, verbal, and presentation skills

Proven mentoring and coaching capabilities

Strong resiliency and adaptability when facing challenges

Bachelor's degree in Design, Human-Computer Interaction, Sociology, Psychology, or a related field

Strong portfolio demonstrating the research process and impact, including research roadmaps, personas, archetypes, user journey maps, experience maps, mental model diagrams, and research reports or presentations