ICONMA ยท 5 days ago
Software Support Engineer 5
Newark, CA
Full-time
Onsite
Senior Level
$49.67/hr - $52.50/hr
5+ years expICONMA is a client-focused company seeking a Software Support Engineer 5 for their Newark, CA location. The role involves working with the infotainment development team to document issues, assist in OTA updates, troubleshoot connectivity issues, and maintain test infrastructure.
Staffing & Recruiting
Responsibilities
Working with infotainment development team to understand and document issues to help field issues
Documenting steps clearly for knowledge transfer purposes
Assist in performing OTA updates to vehicles and ensure smooth rollouts
Help identify and troubleshoot connectivity issues involving LTE, WiFi, GPS, and networking
Participate in testing connectivity features and document results
Collaborate with the team to develop an understanding of vehicle networks and connectivity platforms
Gain exposure to vehicle communication protocols (e.g., CAN and CANoe)
Contribute to the maintenance of test infrastructure
Document issues clearly and coordinate with developers to resolve them efficiently
Qualification
Required
Basic understanding of LTE, WiFi, GPS, and networking concepts
Familiarity with vehicle communication protocols and embedded systems (CAN knowledge is a plus)
Interest in Linux systems and embedded software testing
Strong analytical and problem-solving skills
Effective team collaboration and communication skills (written and verbal)
5 years of experience in support engineering, system testing, or a related field
Bachelor's degree in Computer Science, Electrical Engineering, or related field, or equivalent experience
Preferred
Exposure to embedded systems, vehicle diagnostics, or connectivity technologies is preferred
Eagerness to grow and learn from hands-on work in automotive software testing and debugging
Benefits
Health Benefits
Referral Program
Excellent growth and advancement opportunities
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
1001-5000 employees
H1B Sponsorship
ICONMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (31)
2023 (26)
2022 (39)
2021 (37)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Claudine George
Founder and CEO of ICONMA, LLC
Company data provided by crunchbase