Sunlight Reviews · 13 hours ago
Chief of Staff
Los Angeles, CA
Contract
Onsite
Senior Level
$150K/yr - $175K/yr
5+ years expSunlight Health is reimagining Enhanced Care Management for families involved in the child welfare and justice systems. They are seeking a founding Chief of Staff who will drive critical strategic initiatives and support the CEO in executing operational plans and scaling the organization.
Technology Information and Media
Responsibilities
Translate CEO vision into execution plans across clinical operations, partnerships, sales, and strategic initiatives
Own critical strategic projects from concept to completion (contracting processes, pilot launch logistics, expansion planning)
Prepare materials for board meetings, investor updates, and strategic planning sessions
Manage CEO calendar, priorities, and decision-making processes to maximize impact
Serve as thought partner and sounding board on high-stakes strategic decisions
Attend key meetings with CEO and drive follow-through on commitments
Own commercial relationships with health plans (LA Care, HealthNet, Molina) — contracting, reporting, relationship development
Coordinate partnership development with dependency legal services organizations, CASA programs, and child welfare stakeholders
Manage partnership pipeline, track engagement status, and drive partnerships to closure
Ensure alignment between partnership commitments and operational delivery capacity
Represent Sunlight Health in strategic partnership meetings and negotiations
Build trust-based relationships with health plan and partner leadership
Establish cross-functional coordination systems (meeting cadences, decision frameworks, communication protocols)
Design and implement operational dashboards tracking key metrics across clinical ops, partnerships, and growth
Build processes for strategic planning, goal-setting, and accountability
Create documentation and knowledge management systems for rapid organizational learning
Coordinate across clinical operations, product, and sales teams to ensure alignment
Identify operational bottlenecks and design solutions to unlock growth
Drive pilot launch readiness across clinical ops, partnerships, technology, and compliance
Coordinate hiring processes for critical early team members
Support fundraising preparation and investor relationship management
Manage special projects that don't fit cleanly into existing functional areas
Anticipate organizational needs three to six months ahead and build proactively
Qualification
Required
5+ years operations, strategy, or chief of staff experience in healthcare, social services, or mission-driven startups — you've built operational systems, managed complex stakeholder relationships, and delivered strategic initiatives
Healthcare contracting, health plan operations, or value-based care experience strongly preferred — you understand managed care dynamics, contracting processes, and health plan stakeholder management. ECM, CalAIM, or Medi-Cal experience is a significant advantage
Track record as founding or early operator — you've built something from early stage, thrived in ambiguity, and created order from chaos
Deep understanding of child welfare or justice systems — through professional experience, lived experience, or both. You understand how families navigate these systems and the barriers they face
Exceptional project management and execution skills — you ship complex initiatives on time with high quality
Stakeholder management across clinical and business functions — you can build relationships with health plan executives, clinical leaders, legal services organizations, and community partners
LA-based and committed to in-person collaboration — this role requires presence in LA for partnership meetings, team coordination, and operational support
Startup mentality — comfortable with rapid iteration, high ownership, wearing multiple hats, and building the plane while flying it
Mission alignment — deep commitment to family-centered care, serving families in crisis, and addressing systemic inequities in child welfare and healthcare
Preferred
Lived experience with foster care, child welfare, or justice system as an impacted parent or child — we place extraordinary value on this perspective and believe it strengthens both our strategy and our operations
Experience in early-stage companies during rapid growth phases (seed to Series A)
Background in dependency law, DCFS collaboration, court-based services, or family preservation programs
Financial modeling, unit economics, or P&L understanding
Bilingual (Spanish/English)
Benefits
Founding Operator Equity: Significant equity stake reflecting the foundational nature of this role.
Lived Experience as Strength: We don't just value lived experience — we see it as a strategic advantage.
Unique Population Focus: Most ECM providers avoid children/youth and child welfare populations due to complexity.
CEO Partnership: Work directly with a CEO who built this company from lived experience as a foster/adoptive parent and pediatric ICU nurse.
Advisors Who Built the System: Alex Briscoe (key architect of California's youth behavioral health benefits for Medi-Cal), Cassie Choi (ECM provider founder), and other recognized leaders in California's safety net.
Partnership Model: Work alongside respected organizations across the child welfare ecosystem — dependency legal services, CASA programs, child welfare agencies, and community advocates — not in isolation.
Company
Sunlight Reviews
Sunlight collects reviews on thousands of public and private organizations to promote transparency and accountability in social services, initially focused on the child welfare organizations like local CPS agencies, foster care agencies and other community based organizations.
1 employee
Funding
Current Stage
Early StageCompany data provided by crunchbase