Kisco Senior Living · 1 month ago
Lead Customer Service Representative
US-FL-Palm Beach Gardens
Full-time
Onsite
Entry, Mid Level
1+ years expKisco Senior Living is a dynamic, award-winning leader in the senior living industry for over 30 years, dedicated to creating a great place to live for residents and a great place to work for associates. The Lead Customer Service Representative provides exceptional customer service, overseeing the move-in process, supporting the front desk operations, and ensuring a welcoming atmosphere for residents and visitors.
Assisted LivingHealth CareHospital
Responsibilities
Monitor residents, guests and or visitors coming in and out of the community
Take the lead in the day-to-day administration of the move-in and welcome process
Provide additional support to the Hospitality Services Director to ensure a smooth operation at the front desk
Assist residents with requests as needed
Maintain a neat and clean front desk and entrance area
Respond to emergencies and supply emergency personnel
Audit records and files
Qualification
Required
Bring a smile to work every day
Be a great team player
High school graduate
Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed
Preferred
One to three years of senior living, customer service, or related experience preferred
Experience with a high-volume phone call work environment preferred
Benefits
A free meal per shift
Healthcare Benefits including Vision & Dental (Full-time only)
Matching 401k (Full-time only)
Paid Time Off
Rewards and Bonus Opportunities
Continuous Training and Growth Opportunities
Company
Kisco Senior Living
Kisco Senior Living specializes in managing full-service senior living communities that provide a better lifestyle. It is a sub-organization of The Cardinal at North Hills.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Kohlberg
CEO
John Hanna
Chief Financial Officer
Recent News
Company data provided by crunchbase