PATENAUDE & FELIX, APC ยท 5 days ago
Helpdesk Support
9619 Chesapeake Drive, San Diego, CA 92123, USA
Full-time
Onsite
Mid Level
$24/hr - $25/hr
3+ years expPATENAUDE & FELIX, APC is seeking a Helpdesk Support professional to ensure effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software. The role involves supporting end users, performing hardware and software installations, and resolving technical issues in a timely manner.
Law EnforcementLegal
Responsibilities
Supporting end users both over the phone and in person
PC maintenance & asset tracking
Log bugs and enhancement requests
Perform hardware and software installations, configurations and updates as needed
Resolve technical issues in a timely manner using available resources within the company
Qualification
Required
Excellent customer service skills
Strong troubleshooting and critical thinking skills
Previous working experience in IT support for at least 3 years
In depth knowledge of Windows 10, Microsoft Office, Exchange/Outlook
A+ certification is required
Ability to lift 40lbs, and carry 25lbs in short distances
Company
PATENAUDE & FELIX, APC
PATENAUDE & FELIX, APC is a law practice company based out of 9619 Chesapeake Drive. Suite 300, San Diego, California, United States.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase