FIFA World Cup 2026™ - Canada, Mexico and the United States · 5 days ago
MDS Operations Specialist, FIFA World Cup 2026
Miami, FL
Contract
Onsite
Entry, Mid Level
2+ years expFIFA World Cup 2026™ is a collaborative effort across Canada, Mexico, and the United States to host the first tournament featuring 48 teams. The MDS Operations Specialist will support the MDS Manager in overseeing operations related to the Master Delivery System, ensuring data accuracy and providing operational support across tournament venues.
Responsibilities
Support the setup, testing, and daily operation of the Master Delivery System (MDS) across all tournament venues
Monitor incoming delivery requests and schedules in the MDS, ensuring accurate data entry, approval workflows, and conflict resolution
Provide operational support and first-line assistance to MDS users (internal teams, suppliers, and venues)
Assist with user onboarding, training sessions, and help documentation to ensure consistent use of the system
Generate daily and weekly reports on MDS performance, delivery trends, and system usage for review by the MDS Manager and Senior Manager Distribution
Collaborate with Venue Logistics and Distribution teams to align MDS data with actual delivery operations and timing
Support troubleshooting of technical issues in coordination with the MDS Manager and the system vendor
Help develop and maintain standard templates and operating procedures for MDS use
Ensure that all delivery activities recorded in the MDS comply with FIFA safety, security, and sustainability guidelines
Assist in post-event analysis and lessons learned documentation to support continuous improvement
Qualification
Required
Bachelor's Degree or similar level of education in Logistics, Supply Chain Management, etc
2–4 years of experience in logistics, distribution, or transport operations (event or sports industry experience preferred)
Excellent organizational skills and attention to detail in fast-paced environments
Strong data management and reporting skills with proficiency in Excel and MS Office tools
Team player with a strong customer-service focus, comfortable across all levels of communication and a desire to go the extra mile
Ability to present and clearly communicate to audiences in a multitude of public/private settings as required
Proven track record in managing complex projects, multi-tasking, and prioritization of tasks and deliverables
Willing to work to complex, tight, immovable timelines while maintaining a positive attitude, exhibiting patience, persistence and experience working in a multi-cultural, multi-national environment
Fluent in English (written and spoken)
Proficient in MS Office (Excel, Word, PowerPoint, Teams, Visio & Project) and planning software and online collaboration tools
Preferred
Event or sports industry experience preferred
Spanish and/or French proficiency is a plus
Company
FIFA World Cup 2026™ - Canada, Mexico and the United States
The FIFA World Cup 26™ will be 23rd edition of the tournament - the first to feature 48 teams and three host countries: Canada, Mexico and the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Emilio Casillas
Recruitment and Workforce Partner
Jurgen Mainka
Chief Tournament Officer México, FIFA World Cup 2026
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