Autocam Medical · 1 month ago
Global Key Account Manager
Kentwood, MI
Full-time
Hybrid
Senior Level
5+ years expAutocam Medical is seeking a Global Key Account Manager to develop and execute AMD’s growth strategy with key customers. This role is responsible for reinforcing relationships with these customers, leading business development activities, and driving awareness of customer needs to support growth.
Health CareMedicalMedical Device
Responsibilities
Develop and strengthen strategic relationships across all levels of the customer organization to ensure alignment with their business objectives and satisfaction with Autocam Medical’s solutions
Drive profitable sales growth through targeted strategies focused on customer acquisition, retention, and account penetration
Proactively identify customer needs and align Autocam Medical’s products, technologies, and services to deliver optimal solutions
Lead and coordinate cross-functional global teams, integrating sales, engineering, and operations efforts to deliver consistent customer value
Cultivate opportunities within key accounts, maintaining a robust CRM pipeline from R&D through production to support sustainable growth
Direct customer engagement activities, ensuring both business development and long-term account maintenance objectives are met
Collaborate closely with manufacturing, marketing, and customer service teams to deliver exceptional communication, responsiveness, and service quality
Balance advocacy for the customer with internal operational priorities to achieve mutually beneficial outcomes
Oversee complex, multi-region negotiations, including contract management, pricing, and long-term agreements
Lead customer meetings and communications with professionalism and clarity, ensuring alignment on goals, timelines, and deliverables
Develop and present regular account reports detailing progress toward strategic goals, key metrics, and upcoming initiatives to internal stakeholders, including plant leadership and executive management
Create and maintain accurate forecasts and strategic account plans with measurable quarterly and annual objectives supporting customer and company growth targets
Partner with Market Intelligence and Business Development teams to analyze customer industries, trends, and emerging opportunities
Operate autonomously and decisively, escalating critical issues when appropriate and leveraging enterprise resources effectively
Represent Autocam Medical at industry events, trade shows, and conferences to enhance visibility and develop new business opportunities
Support marketing and business development initiatives, including research into customer market strategies, supply chain structures, and product development activities
Perform additional responsibilities as assigned to support organizational and customer objectives
Qualification
Required
Excellent analytical, verbal, and written communication skills; must be a listener, a presenter, and a people-person
Ability to travel domestically and internationally (50%)
Able to multitask, prioritize, and manage time efficiently
Goal-oriented, organized team player
Self-motivated and self-directed
Proficient with Office suite products
Competent with a CRM, preferably Dynamics
The ability to handle complex issues in a professional and calm manner
Strong negotiation skills, with ability to follow-through on customer contracts
Comfortable providing regular business updates to the Executive Management team
Proven results of delivering customer solutions and meeting sales goals
Bachelor's degree in engineering, business, sales, or relevant field is required
5+ years of sales experience in a technical or manufacturing environment
4+ years of previous work experience in sales, management, or strategic account management
Company
Autocam Medical
Autocam Medical is a medical devices company that provides orthopedic implants, spinal implants, and orthopedic cutting tools.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Goodman
Chief Operating Officer
Recent News
Inside INdiana Business
2025-06-16
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