JLL · 4 days ago
Senior Facilities Manager
Poughkeepsie, NY
Full-time
Onsite
Senior Level, Lead/Staff
$132K/yr - $160K/yr
10+ years expJLL is a leading professional services firm specializing in real estate and investment management, and they are seeking a Senior Facilities Manager to oversee building operations at their Poughkeepsie campus. This role focuses on enhancing occupant experience and ensuring client satisfaction through integrated facility management services and innovative solutions.
CommercialReal Estate
Responsibilities
Proactively develop and manage client relationships, consistently exceeding service level expectations
Anticipate and address client needs, transforming challenges into opportunities for improvement
Collaborate closely with Account Leadership and the Client to align building operations and experience services with overarching goals and objectives
Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
Establish and maintain robust management guidelines in accordance with client service level agreements and operating requirements
Engage in continuous improvement and innovation, leveraging business intelligence and best practices to enhance service delivery efficiencies
Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process
Manage vendor purchase orders and invoices effectively
Support initiatives to reduce short- and long-term operating costs while increasing productivity
Implement and review robust Preventive and Planned Maintenance programs
Ensure team adherence to operational procedures and service standards
Coordinate comprehensive risk management programs, including disaster recovery and business continuity planning
Monitor and manage 3rd party vendor performance related to soft and hard services delivery
Responsible for overall team management, staff development and planning. Execute staff succession and growth plans
Set clear goals and expectations using the performance review process, holding the team accountable for successful outcomes
Utilize strong interpersonal and communication skills to lead, influence, and inspire team members
Foster a culture of mutual trust, respect, and cooperation among team members
Lead by example, demonstrating integrity, sound decision-making, and a commitment to excellence
Take ownership of energy-saving initiatives, coordinating reporting and implementation across the sub-region
Drive sustainability efforts in line with client and JLL corporate objectives
Review and prepare project proposals, participating in project execution as needed
Manage vendors in accordance with agreed policies, procedures, and contract scopes
Ensure vendor compliance with contracts and insurance requirements
Coordinate internally with various teams to support site operations and long-term projects
Qualification
Required
Minimum 10 years of experience in facility and operations leadership, with a proven track record of leading high-performing teams in service environments
Bachelor's degree in Facility Management, Business Administration, Finance, Project Management, Engineering, or a related field; or equivalent experience with advanced knowledge of Workplace Experiences and Facilities Management industry best practices
Comprehensive understanding of commercial real estate, project management, and real estate finance fundamentals
Demonstrated ability to develop and implement strategic operating plans, leveraging industry best practices and maintaining rigorous performance standards
Exceptional relationship management skills at all levels within both JLL and client organizations
Strong team-building abilities, with a focus on motivating, developing, and challenging team members to maximize their potential
Proven ability to manage multiple priorities, delegate effectively, and deliver results in a fast-paced, matrix organizational structure
Credible and impactful communicator, capable of preparing concise updates for senior executives about regional activities, operating with a 'no surprises' approach
Strong analytical abilities, sound judgment, and effective problem-solving skills, with the capacity to gather data, assess situations, and swiftly develop and execute solutions
Demonstrated ability to handle high-pressure situations and manage crises effectively
Excellence in relationship-building, fostering positive interactions with team members, clients, and stakeholders
Proficiency in relevant computer applications and digital tools
For internal candidates: Consistently high-performance evaluations in leadership roles over the past three years
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
John Gates
CEO, Leasing Advisory, Americas
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase