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Davis Behavioral Health, Inc. · 4 days ago

Office Specialist - Front Desk Floater (Mid Shift)

Layton, UT

Part-time

Onsite

New Grad, Entry Level

$18.25/hr - $18.25/hr

Davis Behavioral Health (DBH) is seeking a part-time Office Specialist - Front Desk Floater to join its Clinical Support team. The role involves greeting clients, gathering information, processing payments, and ensuring a welcoming environment for clients seeking treatment.

EducationHealth CareNon ProfitPersonal HealthTherapeutics

Responsibilities

Greet clients in a prompt, warm, and friendly manner

Gather client and insurance information efficiently and accurately

Request, collect, and process co-pays and other payments from clients at the time of service

Convey all necessary information related to the client's appointment

Work within DBH's electronic medical record system and have a working knowledge of HIPAA and other privacy laws

Answer telephones, screen calls, take messages, and provide information to the appropriate source, when necessary

Monitor the work area to ensure that it remains safe, secure, and well-maintained

Be knowledgeable about the crisis system and know when and how to activate it

All other duties as assigned related to the needs of the organization

Qualification

Customer serviceFirst Aid certificationCPR certificationElectronic medical recordsIndependenceClient confidentialityEffective communicationRelationship building

Required

High school diploma, or equivalent

Must have reliable transportation and a valid driver's license

Must complete and maintain First Aid and CPR certification

All employees at DBH must successfully pass a pre-employment criminal background check as well as a pre-employment drug screening. Since Davis Behavioral Health works with Federal grants the company and its employees must comply with the Federal drug laws, including no use of medical marijuana