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Rainbow Restoration · 2 days ago

Repair Division Manager

Greenville, SC

Full-time

Onsite

Mid, Senior Level

5+ years exp

Rainbow Restoration is seeking a Repair Division Manager who is self-driven and motivated to make a quality difference within their territories. The role involves managing service delivery, supervising teams, and ensuring customer satisfaction through effective project management and communication.

ConstructionProfessional ServicesReal EstateService Industry

Responsibilities

Establish and maintain a service schedule to ensure all services are delivered to meet client demand within profit margins

Supervise team including training and performance management in conjunction with VP of Operations

Manage scope of work on job sites before, during, and after work performed

Execute timely, accurate, and profitable estimates

Promptly respond to all communications related to customer requests, business demand, and job status updates

Write and audit estimates to verify accuracy and or identify deficiencies

Oversee all job files to ensure approval has been received from insurance companies and customers along with accurately documenting and completing notes

Coordinate with leadership on recruiting, subcontractors, and temp labor needs

Hire sub-contractors and negotiate costs based on job budget. Manage subcontractor performance and satisfactory completion of services

Manage multiple tasks, shift priorities & demands based on business workload

Identify and manage project dependencies and critical path

Responsible for communicating a clear understanding of goals to all appropriate parties

Define project scope, goals and deliverables that support business goals in collaboration with other leadership. Estimate the resources and participants needed to achieve project goals

Responsible for maintaining reports and providing any pertinent information including issues/challenges to VP of Operations

Perform other duties as required

Qualification

Xactimate experienceRestoration rebuild experiencePersonnel managementLeadership experienceProject managementEmpathyFriendly attitudeComputer literatePositive attitude