Customer Service Representative/Accounts Receivable jobs in United States
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Rainbow Restoration · 13 hours ago

Customer Service Representative/Accounts Receivable

Rainbow Restoration is a company focused on delivering high-quality customer service and operational efficiency. They are seeking a Customer Service Representative/Accounts Receivable to manage office operations, provide administrative support, and ensure timely payments from customers.

ConstructionProfessional ServicesReal EstateService Industry

Responsibilities

Be the friendly voice answering customer calls and helping solve their needs
Take ownership of accounts receivable by following up with customers to ensure timely payments
Work with the team to schedule services, update customers, and maintain accurate account records
Stay organized and detail-oriented while juggling multiple responsibilities
Build incoming jobs in operation systems timely with accurate information for dispatch services
Have a clear understanding and maintain job documentation to guarantee accurate and complete files and electronic notes

Qualification

Multi-taskingRestoration industry experienceSmartQXactanalysisXactimateMICASymbilityNextgearEmpathyEagerness to learnCommunication skillsDetail orientedSelf-starterTeamworkPositive attitude

Required

Ability to multi-task and operate in multiple systems simultaneously
Excellent communication skills - in person, over the phone, and nonverbal
Detail Oriented
A self starter. Someone who doesn't wait for next tasks but takes initiative
Ability to work on a team and independently
Empathy, Friendly, and a positive can-do attitude
Eagerness to learn and grow within the Restoration Industry
Valid Driver's License with a clean driving record

Preferred

Experience in restoration industry preferred
Experience with systems such as SmartQ, Xactanalysis, Xactimate, MICA, Symbility, Nextgear preferred

Company

Rainbow Restoration

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Rainbow Restoration offers home restoration, commercial restoration and carpet cleaning services.

Funding

Current Stage
Late Stage
Total Funding
unknown
1981-01-01Acquired

Leadership Team

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Bruce Vogt
CEO
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Dylan Champagne
Chief Executive Officer
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Company data provided by crunchbase