Relay Resources · 2 weeks ago
Communications Lead - Hybrid
Portland, OR
Full-time
Hybrid
Senior Level
6+ years expRelay Resources is committed to fostering an inclusive workplace and is seeking a Communications Lead to enhance both internal and external communications strategies. This role will focus primarily on internal communications, developing a comprehensive strategy that reflects the organization's mission and values, while also engaging in external communications efforts.
LandscapingSupply Chain ManagementWarehousing
Responsibilities
Develop and implement a strategic communications plan that supports organizational goals and fosters a culture of inclusion, transparency, and belonging for internal audiences
Create and manage communication content for various internal channels (e.g., intranet, email, newsletters, digital signage, employee forums)
Partner with Human Resources, Executive Leadership, and other departments to support change management, organizational updates, and employee initiatives
Research, develop a proposal, and launch an SMS communications platform that serves internal employee needs
Translate complex internal information into accessible and engaging content tailored for a diverse, multi-lingual workforce, including union and non-union employees
Promote Relay’s values and mission through storytelling, employee spotlights, and celebration of achievements
Provide communications support for speaking engagements, ensuring consistent messaging across all internal platforms
Develop feedback loops and monitor communication effectiveness to continuously enhance strategies and content for employee engagement
Support leadership with communication planning and materials (e.g., ghostwriting publication articles, video scripts for CEO, talking points, presentations, FAQs) focused on internal stakeholders
Contribute to crisis and emergency communication planning and execution for internal incidents
Create training materials as tutorials for using Relay communications applications to enhance clarity and effectiveness in internal messaging
Identify projects that have significance to employees and partner with leadership and/or project lead to develop a communication plan, assist with communications and provide insight for support elements such as training curricula
Lead and/or coordinate employee events with a focus on increasing employee involvement, including town halls, education panels and other team building opportunities
Develop and implement external communications media plan that aligns with the overall organizational goals and branding
Create and manage communication content for external audiences, including media releases, public statements, and storytelling
Translate complex information into accessible and engaging content for external audiences and media outlets
Highlight Relay’s values and mission externally by submitting thought leadership articles to publications and engaging in public relations efforts
Provide support for external speaking engagements, ensuring consistent messaging across all channels
Monitor the effectiveness of external communication initiatives and adjust strategies as necessary to improve public perception
Provide support for events and campaigns aimed at building community engagement, fundraising, and enhancing the organization’s public image such as Disability Next Summit and/or Accessibility Partnerships
Qualification
Required
Equivalent experience to, or bachelor's degree in communications, Journalism, Public Relations, Marketing, or related field
6+ years of experience in communications, preferably in a social enterprise or mission driven environment
Strong writing, editing, and storytelling skills with the ability to adapt tone for various audiences and channels
Demonstrated ability to lead strategic communication initiatives that engage diverse groups of people
Proficiency with communications tools (e.g., Microsoft 365, SharePoint, HubSpot, intranet platforms)
Commitment to Relay Resources' mission and values, and to fostering an inclusive and equitable workplace
Preferred
Experience with plain language and creating accessible content
Experience supporting communications in a unionized or federally contracted organization
Bilingual (Spanish or ASL) strongly preferred
Familiarity with accessibility standards for communications
Company
Relay Resources
Relay Resources is a non-profit organization management firm that provides supply chain, warehouse, landscaping and document services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer Camota Luebke
CEO, Chief Disability Inclusion Officer, and President
Laura Hansen
Senior Vice President Business Transformation
Recent News
2025-10-15
Company data provided by crunchbase