MaxHealth ยท 1 month ago
Production Support Data Analyst- 3 Month Assignment
Tampa, FL
Contract
Hybrid
Entry, Mid Level
$65K/yr - $65K/yr
2+ years expMaxHealth is a leading primary care platform dedicated to simplifying healthcare. The Production Support Data Analyst will ensure the smooth operation of live production data systems, monitor and troubleshoot data-related issues, and collaborate with various teams to support continuous improvements in data processes.
Health CarePrimary and Urgent Care
Responsibilities
Monitoring & Incident Management Triage and investigate production incidents, working with ticketing systems (e.g., Fresh Service, ServiceNow, JIRA)
Escalate issues as needed and coordinate with analytics, engineering, or business teams for resolution
Troubleshooting & Root Cause Analysis Use SQL (or other query tools) to dive into data, validate inputs and outputs, and identify data discrepancies
Analyze log files, system alerts, or script execution results to diagnose problems
Propose and implement data fixes or short-term workarounds when necessary
Support for System Changes and Deployments Participate in deployment activities (especially for data systems), including cutover planning, data migrations, and data model changes
Assist in sandbox or 'go-live' support, helping with on-call rotations for after-hours support
Process Improvement Identify recurring production data issues and propose long-term process improvements
Write or help maintain runbooks and knowledge-base articles for frequently occurring issues
Automate manual checks, alerts, or remediation tasks where possible (using scripting, monitoring tools, etc.)
Collaboration & Communication Liaise with data engineering, data platform, business intelligence (BI), and business stakeholder teams
Provide status updates, incident reports, and postmortem summaries
Train other team members or stakeholders on data issue patterns and resolution strategies
Documentation Maintain detailed documentation of data processes, workflows, and troubleshooting steps
Keep track of data system architecture, dependencies, and interfaces
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, Data Analytics, or equivalent experience
2-5 years of experience in a data support, data operations, or production support role
Excellent communication and customer-service skills, with the ability to translate technical findings for physicians, senior leaders, and non-technical stakeholders
Strong SQL skills (T-SQL), including ability to debug procedures, views, and transformations
Hands-on experience supporting ETL or data integration tools (ADF, SSIS, or similar)
Experience working with healthcare datasets (claims, eligibility, encounters, or payer data)
Strong analytical and problem-solving ability with a high attention to detail
Familiarity with version control tools (Git DevOps)
Ability to communicate clearly with technical teams and business stakeholders
Understanding of HIPAA compliance, data privacy requirements, and secure data handling
Preferred
Experience with Azure Data Factory, Fabric, Databricks, or other cloud data services
Exposure to HEDIS quality measures or related reporting logic
Knowledge of Medicare Risk Adjustment workflows, datasets, or HCC/RAF concepts
Experience supporting BI tools (Power BI, Domo)
Scripting experience (Python, PowerShell) for automation and monitoring enhancements
Background in managed care, value-based care, or health plan operations
Company
MaxHealth
MAXhealth is a network of primary care medical centers that provides convenient, affordable care for patients.
501-1000 employees
H1B Sponsorship
MaxHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2021-03-12Acquired
Leadership Team
Martin Coulter
Chief Executive Officer
Sarah Gay
CFO
Company data provided by crunchbase