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Annexus Health · 2 days ago

Training Specialist

United States

Full-time

Remote

Mid Level

Annexus Health is a dedicated team focused on improving patient access to care and reducing financial burdens. They are seeking a Training Specialist to develop and deliver engaging training sessions for customers, collaborating with team members to enhance the training experience.

Application Performance ManagementHealth CareMedical

Responsibilities

Lead engaging, effective, high-quality virtual, instructor-led customer training sessions

Facilitate engaging onboarding experiences for new clients and users

Create and manage the online registration experience for the virtual customer training sessions (currently using GoTo Webinar and Microsoft Teams)

Adjust AssistPoint® training materials to align with product releases

Identify customer needs for new training sessions and/or materials to address gaps, and partner with internal stakeholders to generate ideas for special training webinars

Document training attendance and support the reporting of monthly and quarterly training metrics

Stay current on industry trends and best practices in virtual learning, and continuously look for ways to improve the customer training experience

Qualification

Virtual training deliveryHealthcare knowledgeMicrosoft Teams proficiencyGoTo Webinar proficiencyLearning agilityCommunicationPresentation skillsInterpersonal skillsTeam player