Delaware North · 2 months ago
Front Desk Clerk, Yavapai Hotel
Phoenix, AZ
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hrDelaware North Parks and Resorts is hiring a full-time Front Desk Clerk to join their team at Yavapai Hotel in Grand Canyon, Arizona. The role involves providing excellent customer service to guests, handling transactions, and coordinating with housekeeping to meet guest needs.
Hospitality
Responsibilities
Greet guests and provide excellent customer service using centralized registration system
Handle cash and credit card transactions; maintain bank and accurate paperwork
Deliver items to guests, resolve guest issues and complaints or elevate to supervisor
Coordinate guest and room needs with housekeeping department
Check and balance daily figures, post room and tax charges on guest accounts
Qualification
Required
Friendly, outgoing, and customer-service focused
Previous experience in POS, credit and cash handling and customer service is beneficial
Good verbal and written communication skills to work with guests and team members
Ability to work in a fast-paced environment individually or in a team
Basic math skills to accurately reconcile folios
Ability to stand and walk entirety of shift
Will bend, twist, crouch, push, pull, grasp items, and climb stairs throughout shift
Occasional lifting 25 pounds
Visual acuity and manual dexterity to work with computer and paperwork
Exposure to and use of chemicals required to clean and sanitize work areas
Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Preferred
No high school diploma or GED required
Benefits
Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
50% off food in our restaurant, tavern, coffee shop, and deli
20% off retail and grocery items
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
Company
Delaware North
Delaware North Companies, Inc. is a hospitality and food service company. It provides gaming, entertainment.
Founded in 1915
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-10-02Debt Financing
Leadership Team
Jerry Jacobs Jr.
Co-CEO
Lou Jacobs
Co-Chief Executive Officer
Recent News
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