Klipboard · 1 day ago
Sales Contract Specialist
Blue Bell, PA
Full-time, Contract
Hybrid
Entry, Mid LevelKlipboard is a leading provider of integrated ERP solutions for the distributive trade. They are seeking a Sales Contract Specialist to support North American sales representatives by creating accurate quotations, maintaining customer relationships, and ensuring compliance with company policies.
Computer Software
Responsibilities
Principle support for all NA based sales representatives across New Business, Upsell and Cross-sell
Create & deliver accurate and timely quotations for customers, ensuring that all information is complete and compliant with company policies and procedures
Ad hoc requirement to negotiate with vendors to obtain special pricing and special-order items and ensure commercially reasonable margins. Ensuring the terms of any third party input costs mirror standard terms
Provide accurate and up-to-date pricing information for all products and services requested
Build and maintain relationships with customers, suppliers, and internal stakeholders
Ensure that all quotes are
Provide exceptional customer service and respond promptly to customer (internal and external) inquiries and concerns
Collaborate with the sales team to ensure that all opportunities are properly qualified and pursued
Contribute to the development of new processes and procedures to improve efficiencies
Acceptance of sales orders from customers and managing the handover of ordered work to relevant internal implementation teams with the organization in accordance with internal procedures
Ad hoc updates and maintenance of Sales Orders through the implementation cycle to ensure timely billing
Process license key’s or enable strings for required products
Qualification
Required
Experience in a software business, particularly understanding of subscription contracts
Experience in a sales support or customer service role
Strong communication and interpersonal skills
Excellent organizational and time-management skills
Ability to work independently and as part of a team
IT literate with good knowledge of Microsoft office suite and demonstrable ability to understand different systems
Preferred
Degree level education or demonstrable experience
IT Literate with the ability to learn new systems, both CRM and ERP
Sales experience
Company
Klipboard
Klipboard is a leading provider of innovative business management software solutions - and the new name for Kerridge Commercial Systems (KCS).
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase