Salesforce Scrum Master jobs in United States
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Cognizant · 3 days ago

Salesforce Scrum Master

Cognizant is a leading professional services company, and they are seeking a Salesforce Scrum Master. The role involves leveraging technical and business expertise to support CRM systems, particularly Salesforce, with a focus on the Financial Services domain.

ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
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H1B Sponsor Likelynote

Responsibilities

7+ years of relevant technical and business work experience
Should have experience in Financial Service Domain. FSC certification is good to have
Should have nCino product configuration experience. Needed 30 -40% functional experience
Experience as a Business Analyst, specifically with CRM systems (Salesforce, Microsoft Dynamics, etc.)
Strong understanding of CRM principles, concepts, and standard methodologies. Admin certification is plus
Excellent analytical and problem-solving skills to translate business needs into technical solutions
Required Skills Technical Skills-, Business Services, Business Scorecard, Salesforce Admin Domain Skills- Nice to have Technical Skills- Domain Skills- Technology Salesforce
Proficiency in data analysis and reporting using CRM tools or other data analysis software
Effective communication and social skills to interact with diverse senior team members
Project management experience with the ability to prioritize tasks and lead deadlines effectively
Familiarity with software development process (SDLC) and agile methodologies
Optional: CRM system certifications like Salesforce Administrator, Microsoft Dynamics 365, etc
Experience working on projects implemented in Agile methodology
Experience in defining and implementing technology solutions for a major international institution
Extensive experience with implementing a similar system
Extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support
Strong process analysis skills and ability to suggest improvements for the efficiency and effectiveness of solutions based on industry-standard methodologies
Knowledge of business analysis standard methodologies (such as BABOK) and ability to optimally apply them
Advanced knowledge of the specific business areas, processes, workflows, standards, and business practices
Proven conceptual, analytical, and judgmental skills
Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders

Qualification

SalesforceBusiness AnalysisAgile MethodologiesNCino ConfigurationFinancial Services DomainData AnalysisProcess AnalysisCommunication SkillsProblem-Solving SkillsProject Management

Required

7+ years of relevant technical and business work experience
Experience in Financial Service Domain. FSC certification is good to have
nCino product configuration experience. Needed 30 -40% functional experience
Experience as a Business Analyst, specifically with CRM systems (Salesforce, Microsoft Dynamics, etc.)
Strong understanding of CRM principles, concepts, and standard methodologies. Admin certification is plus
Excellent analytical and problem-solving skills to translate business needs into technical solutions
Bachelor's degree in computer science, Information Systems, Business Administration, or a related field
Proficiency in data analysis and reporting using CRM tools or other data analysis software
Effective communication and social skills to interact with diverse senior team members
Project management experience with the ability to prioritize tasks and lead deadlines effectively
Familiarity with software development process (SDLC) and agile methodologies
Experience working on projects implemented in Agile methodology
Experience in defining and implementing technology solutions for a major international institution
Extensive experience with implementing a similar system
Extensive experience in gathering business requirements and developing functional specifications with special emphasis on use cases, defining test cases, and providing user training and support
Strong process analysis skills and ability to suggest improvements for the efficiency and effectiveness of solutions based on industry-standard methodologies
Knowledge of business analysis standard methodologies (such as BABOK) and ability to optimally apply them
Advanced knowledge of the specific business areas, processes, workflows, standards, and business practices
Proven conceptual, analytical, and judgmental skills
Excellent verbal and written communication skills and ability to communicate well with all levels, technical as well as non-technical stakeholders

Preferred

CRM system certifications like Salesforce Administrator, Microsoft Dynamics 365, etc

Benefits

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Company

Cognizant

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Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.

H1B Sponsorship

Cognizant has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11113)
2024 (11423)
2023 (13054)
2022 (13876)
2021 (12651)
2020 (28659)

Funding

Current Stage
Public Company
Total Funding
$0.24M
Key Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO

Leadership Team

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Ravi Kumar S
Chief Executive Officer
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Anil Cheriyan
CTO / EVP Strategy & Technology
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Company data provided by crunchbase