Apply on Employer Site

Science Central · 1 month ago

Visitor Services Specialist

Fort Wayne, IN

Part-time

Onsite

New Grad, Entry Level

$14/hr - $14/hr

Science Central is an informal, hands-on educational science center. The Visitor Services Specialist is responsible for greeting visitors, managing admissions, and providing information about daily activities while ensuring a positive experience for all guests.

EducationEdutainment

Responsibilities

Represent Science Central as the first staff that visitors see when they enter the building

Presenting a positive and friendly image to all visitors during the admissions process

Greet visitors

Sell admissions tickets

Communicate information about daily activities

Promote and sell memberships

Serve visitors at an information desk

Handle Gift Shop transactions

Greet general public, school groups and special groups into the building

Deal with issues such as lost kids or upset visitors in a tactful and patient manner

Communicate Science Central policies, as needed

Communicate with visitors and staff in a courteous and professional way

Qualification

Sales skillsCustomer serviceRetail experienceCommunication skillsInterest in scienceProblem solvingTime managementTeamworkFlexibility

Required

Must be able to multi-task in a fast-paced environment

Demonstrated ability to work independently, taking responsibility for the ever-changing needs of a sales/retail environment in a family-oriented atmosphere

Must like people, comfortable and patient working with customers of all types, ages and backgrounds

Cheerful and professional in attitude and appearance, prepared and flexible

Responsible and organized

Creative problem solver

Sense of humor

Interest in science

Excellent communication skills

Must have 'sales' skills and comfortable encouraging the sales of memberships, Gift Shop merchandise, programs, events, etc

Ability to work and think in a busy and loud location of the center