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Business of Home · 20 hours ago

Showroom Operations & Growth Manager

West Hollywood, CA

Full-time

Onsite

Mid, Senior Level

$50K/yr - $100K/yr

3+ years exp

Fame Hardwood is a luxury hardwood flooring brand seeking a dynamic Showroom Operations & Growth Manager to join their Los Angeles team. This role involves overseeing showroom management, coordinating logistics, upgrading internal systems, and supporting sales and marketing initiatives.

Digital MediaFurnitureHome DecorInterior Design

Responsibilities

Overseeing day-to-day showroom management

Coordinating shipping and logistics

Upgrading our CRM and internal systems

Assisting with sales, marketing, and strategic growth initiatives

Streamlining operations

Strengthening client relationships

Elevating the overall customer experience

Qualification

Showroom managementCRM platformsLogistics managementSales coordinationAnalytical skillsBasic accountingDesign appreciationOrganizational skillsCommunication skillsSelf-starter mindset

Required

3–5+ years of experience in showroom management, operations, or sales within the design, luxury, or building materials industry (flooring, furniture, tile, or interiors preferred)

Proven ability to manage logistics, shipping, and order fulfillment with attention to detail

Experience with CRM platforms (HubSpot, Salesforce, or similar) and ability to implement process upgrades or integrations

Background in marketing support or sales coordination, ideally within a high-end or design-driven brand

Excellent organizational and time management skills — able to handle multiple projects simultaneously

Strong communication and interpersonal skills; comfortable interacting with designers, architects, and developers

Tech-savvy and analytical, with the ability to streamline systems and improve workflow efficiency

Creative eye and appreciation for design, branding, and presentation aesthetics

Self-starter mindset with a hands-on, “get it done” attitude

Comfort working directly with ownership and contributing ideas for growth and scalability